John Ostrowski Email & Phone Number
Sr. Director of North American Service @ Hach
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John Ostrowski Location
- Boston, MA, US
John Ostrowski Work
- 2024 -now Sr. Director of North American Service @
- 2023 -2024 Sr. Director of Global Service Center of Excellence @
- 2021 -2023 Sr. Director, Global Technical Support @
- 2019 -2021 Senior Director of Customer Support @
- 2016 -2019 Senior Director of Customer Service @
- 2014 -2016 Director of Customer Service @
- 2012 -2014 Sr. Manager of Customer Service, Field Operations @
- 2011 -2012 Manager @ AVID Technology, Inc
- 2007 -2012 Enterprise Account Manager @ 2011 AVID Technology, Inc
- 2006 -2012 Customer Support Supervisor @ 2006-2007
- 2003 -2006 Production Manager, College Relations Department @ 2003-2006
- 2003 -2006 Audio Visual Support Coordinator @ Wilmington Universtiy
- 2003 -2006 Adjunct Faculty @ Wilmington Universtiy
- 2002 -2002 Field Instructor and Technician @
- 2000 -2002 Technical Trainer and Technical Support Representative III @ AVID Technology, Inc
John Ostrowski Education
- Rivier University
Masters (MBA )
2016-2019 - Wilmington University
MS (Management of Informations Systems)
2004-2006 - Norwich University
BS (Communications)
1995-1999 - Bellows Falls Union High School 1991-1995
John Ostrowski Skills
- Problem Solving
- Organization Skills
- Interpersonal Skills
- Succession Planning
- Contact Centers
- Presentation Skills
- Strategic Thinking
- Employee Training
- Communication
- Technical Leadership
- Analytical Skills
- Customer Experience
- Customer Support
- Voice of the Customer
- Net Promoter Score
- Performance Metrics
- Customer Relations
- Broadcast
- Production
- Customer Service
- Key Account Management
- Technical Management
- CRM
- Enterprise Software
- Integration
- Technology Management
- Project Management
- Cross-functional Team Leadership
- Digital Asset Management
- Process Improvement
- Program Management
- Management
- Training
- Team Leadership
- Marketing
- Business Process
- Leadership
- Quality Assurance
- Strategy
- Strategic Partnerships
- Team Building
- Change Management
- Customer Relationship Management (CRM)
- Account Management
- Vendor Management
- Microsoft Office
- Security
- Technical Support
- Organizational Leadership
- Customer Success
John Ostrowski Summary
- John Ostrowski, based in Boston, MA, US, is currently a Sr. Director of North American Service at Hach. John Ostrowski brings experience from previous roles at Hach, Bottomline Technologies and IDEMIA. John Ostrowski holds a 2016 - 2019 Masters in MBA @ Rivier University. With a robust skill set that includes Problem Solving, Organization Skills, Interpersonal Skills, Succession Planning, Contact Centers and more. John Ostrowski has 2 emails and 2 mobile phone numbers on RocketReach.
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