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John Okoth Location
Nairobi County, Kenya
John Okoth Work
Director of Operations and Programs @ (January 2021 - Present)
Head of Enterprise Operations and Programs @ (October 2016 - January 2021)
Transformation Program Manager - Setup of New Enterprise Division @ (August 2016 - April 2017)
Head of Enterprise Sales and Customer Relationship Management @ (June 2015 - October 2016)
Head of B2B Marketing @ (June 2014 - June 2015)
Director - Company Performance and Risk Management @ (November 2012 - June 2014)
Head of Business Operations and PMO - Business Market @ (November 2010 - November 2012)
PMO Business Market @ (March 2010 - October 2010)
Customer Service Manager and Substitute Head - Postsales Support @ (May 2009 - March 2010)
Team Manager Operations @ (January 2008 - January 2009)
Call Centre Team Champion (CSR - Dealer Administration) @ (July 2006 - August 2008)
Ramp Officer (Airport Operations) @ (January 2000 - January 2004)
John Okoth Education
Christelijke Hogeschool Nederland (CHN) University - The Netherlands
City of London College - UK
Moi University - Kenya
John Okoth Skills
Team Management
Team Leadership
Telecommunications
Business Strategy
Project Management
Strategy
Business Process
Project Planning
Management
Call Centers
Leadership
Business Development
Business Intelligence
Analysis
Program Management
Customer Experience
Process Improvement
Change Management
Business Planning
Operations Management
Wireless
Pre-sales
Marketing Strategy
Customer Service
Risk Management
New Business Development
Start-ups
Customer Satisfaction
Service Delivery
Budgets
Analytical Skills
Banking
Sales
Start Ups
Relationship Management
B2B Marketing
Customer Relationship Management
Airports
Pre Sales
Marketing
Microsoft Excel
Microsoft Word
John Okoth Summary
John Okoth, based in Nairobi County, Kenya, is currently a Director of Operations and Programs at Telkom Kenya. John Okoth brings experience from previous roles at Telkom Kenya, Orange Kenya and Telkom Kenya - Orange. John Okoth holds a Christelijke Hogeschool Nederland (CHN) University - The Netherlands. With a robust skill set that includes Team Management, Team Leadership, Telecommunications, Business Strategy, Project Management and more. John Okoth has 2 emails and 2 mobile phone numbers on RocketReach.
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