John Noctor Email & Phone Number
Chief Customer Success Officer @ The Service Desk Institute (SDI)
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John Noctor Location
- Herne Bay, GB
John Noctor Work
- 2025 -now Chief Customer Success Officer @
- 2024 -2025 Chief Delivery Officer @
- 2022 -2024 Head of Service Transformation @
- 2016 -2022 Director - Freelance Best Practice Consultant and Trainer @ Stonelea Service Management
- 2015 -2016 Director of Customer Support EMEA @
- 2014 -2015 Director, Customer Success @
- 2013 -2013 Best Practice Enterprise Architect @
- 2012 -2013 Client Strategy Director @
- 2009 -2012 Head of Customer Services @
- 2007 -2010 Senior Consultant @
- 2007 -2007 Service Management Consultant @
- 2000 -2006 Business Development Manager @
- 1998 -2000 Data Centre Manager @
- 1988 -1991 Computer Operator @ central electricity generating board
John Noctor Skills
- Customer Relationship Management (CRM)
- Client Delivery
- Delivery Management
- Delivery Operations
- ITIL
- Service Management
- IT Service Management
- Management
- Service Delivery
- Strategy
- IT Management
- Change Management
- Business Analysis
- Business Process
- Team Management
- Vendor Management
- Business Process Improvement
- IT Strategy
- Project Delivery
- Data Center
- Business Development
- IT Operations
- Stakeholder Management
- Enterprise Software
- Cloud Computing
- PRINCE2
- Consulting
- Integration
- Leadership
- SaaS
- Software as a Service (SaaS)
John Noctor Summary
- John Noctor, based in Herne Bay, GB, is currently a Chief Customer Success Officer at Service Desk Institute (SDI). John Noctor brings experience from previous roles at The Service Desk Institute (SDI), Stonelea Service Management and Cherwell Software. With a robust skill set that includes Customer Relationship Management (CRM), Client Delivery, Delivery Management, Delivery Operations, ITIL and more. John Noctor has 1 emails on RocketReach.
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