John Mercier Email
Directeur adjoint, Solutions Numériques Utilisateurs -Exploitation @ IA groupe financier
John Mercier Location
Montreal, QC, CA
John Mercier Work
- 2023 - now Directeur adjoint, Solutions Numériques Utilisateurs -Exploitation @ IA groupe financier
- 2021 - 2022 IT Director, End User Support @ AVENIR GLOBAL
- 2019 - 2021 Director Consulting Services - Digital Workplace Support @ CGI
- 2012 - 2019 IT Manager - Systems and and Directeur TI - Systèmes @ Keurig Dr Pepper Inc.
- 2011 - 2012 Directeur de section, centre d’assistance micro-informatique et gestion des outils @ Desjardins
- 2006 - 2011 Chef de service @ CGI
- 2005 - 2006 Conseiller Principal @ CGI
- 2002 - 2005 Chef d'équipe @ CGI
- 2001 - 2002 Technicien micro-informatique @ CGI
- 2000 - 2001 Technicien micro-informatique @ Desjardins
John Mercier Education
- Université Laval
Microprogramme de deuxième cycle en administration des affaires - gestion des TI (Technologies de l''information)
2018 - 2023 - Université TÉLUQ
Bachelor of Business Administration - BBA (Administration et gestion des affaires, général)
- Université TÉLUQ
Certificat (Informatique appliquée à l’organisation)
John Mercier Skills
- ITIL
- Team Leadership
- Coaching
- Call Center
- Customer Service
- Managerial Experience
- Employee Management
- Team Management
- Team Oriented
- IT Operations
John Mercier Summary
John Mercier, based in Montreal, QC, CA, is currently a Directeur adjoint, Solutions Numériques Utilisateurs -Exploitation at iA Groupe financier (Industrielle Alliance). John Mercier brings experience from previous roles at AVENIR GLOBAL, CGI, Keurig Dr Pepper Inc. and Groupe Technologies Desjardins. John Mercier holds a 2018 - 2023 Microprogramme de deuxième cycle en administration des affaires - gestion des TI in Technologies de l''information @ Université Laval. With a robust skill set that includes ITIL, Team Leadership, Coaching, Call Center, Customer Service and more. John Mercier has 4 emails on RocketReach.
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