John McPhillips Email & Phone Number
Customer Care Manager @ H&H Group
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John McPhillips Location
- Orlando, FL, US
John McPhillips Work
- 2025 -now Customer Care Manager @
- 2025 -now Customer Service Manager @
- 2024 -2025 Growth Relationship Manager @
- 2024 -2025 Call Center Operations Manager @
- 2024 -2024 Operations Manager @
- 2024 -2024 Call Center Manager @ Orlando Contact Center
- 2021 -2024 Company Owner @
- 2023 -2024 Operations Manager @ Square Kilometer Capital
- 2021 -2023 Lead ERC Specialist @
- 2021 -2023 Operations Team Lead @
- 2020 -2021 Claim Strategy Advisor @
- 2020 -2021 Strategy Consultant @ Vet Comp & Pen
John McPhillips Education
- Rockland Community College
John McPhillips Skills
- KPI Implementation
- CRM Software
- Customer Relationship Management (CRM)
- Call Center Administration
- Team Performance
- Tracking Systems
- Key Performance Indicators
- Contact Center Management
- Strategic Leadership
- Talent Management
- Meeting Planning
- Operations Management
- Microsoft Applications
- Contact Centers
- Supervisory Skills
- Employee Engagement
- Performance Reviews
- New Hire Training
- Problem Solving
- Business Growth
- Customer Service Operations
- Business Administration
- Customer Support
- Customer Experience
- Customer Satisfaction
- Internal Sales
- Coaching
- Project Management
- Attention to Detail
- Customer Service Management
- Leadership
- Employee Training
- Management
- Teamwork
- Team Leadership
- Operations
- Communication
- Analytical Skills
- Meeting Scheduling
- Training
- Team Management
- Sales
- Recruiting
- Public Speaking
- Customer Service
- Sourcing
John McPhillips Summary
- John McPhillips, based in Orlando, FL, US, is currently a Customer Care Manager at H&H Group | B Corp™. John McPhillips brings experience from previous roles at H&H Group | B Corp™, ShotVet and Makotek. John McPhillips holds a Rockland Community College. With a robust skill set that includes KPI Implementation, CRM Software, Customer Relationship Management (CRM), Call Center Administration, Team Performance and more. John McPhillips has 3 emails and 2 mobile phone numbers on RocketReach.
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