John Mcmi Email

John Mcmi Work

• Service Management Principle - Strategy and Transition Lead @ Kantar (January 2026 - Present)
• Service Catalogue Team Lead and Process Owner @ Kantar (December 2024 - December 2025)
• SAM and HAM Process Owner @ Kantar (December 2024 - December 2025)
• Application Portfolio Management (APM) Team Lead and Process Owner @ Kantar (December 2024 - December 2025)
• CMDB Team Lead and Process Owner @ Kantar (December 2024 - December 2025)
• Lead Service Management Specialist @ Kantar (March 2024 - December 2025)
• Change and Environment Team Manager @ Kantar (June 2022 - March 2024)
• Release Team Manager @ Kantar (May 2022 - March 2024)
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• Service Delivery Manager @ Kantar (May 2021 - March 2024)
• EBS - Identity and Access Manager (IAM) @ Kantar (June 2021 - May 2023)
• Service Enablement Manager @ A.P. Moller - Maersk (January 2019 - May 2021)
• Operational Readiness Specialist @ Vodafone (December 2014 - January 2019)
• Global Live Ops @ Electronic Arts (EA) (September 2012 - November 2014)
• Team Manager @ Electronic Arts (EA) (June 2012 - September 2012)
• Team Manager – SWTOR - Biggest MMORPG Launch in History SWTOR (1.7 million) @ BioWare (August 2011 - June 2012)
• GMOD and MOD Tasking @ BioWare (August 2011 - June 2012)
• Strike Team @ BioWare (August 2011 - September 2011)
• Senior Customer Support Representative @ BioWare (June 2011 - August 2011)
• Team Manager – Largest Subscriber based MMORPG in History (11.5 million) @ Blizzard Entertainment (October 2010 - June 2011)
• Senior Games Master @ Blizzard Entertainment (February 2008 - October 2010)
• Games Master @ Blizzard Entertainment (May 2007 - February 2008)
• IT Manager @ Army Cadet Force (ACFA) and Combined Cadet Force Association (CCFA) (September 2003 - January 2007)
• Data Cleansing @ Oxford Brookes University (August 2003 - September 2003)
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• Technical Support Analyst @ Synigence PLC (August 2000 - August 2003)