John Mcmi Email

John Mcmi Work

• 2024 -now Service Design and Transition Team Lead @ Kantar
• 2024 -now Service Catalogue Team Lead and Process Owner @ Kantar
• 2024 -now SAM and HAM Process Owner @ Kantar
• 2024 -now Application Portfolio Management (APM) Team Lead and Process Owner @ Kantar
• 2024 -now CMDB Team Lead and Process Owner @ Kantar
• 2022 -2024 Change and Environment Team Manager @ Kantar
• 2022 -2024 Release Team Manager @ Kantar
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• 2021 -2024 Service Delivery Manager @ Kantar
• 2021 -2023 EBS - Identity and Access Manager (IAM) @ Kantar
• 2019 -2021 Service Enablement Manager @ A.P. Moller - Maersk
• 2014 -2019 Operational Readiness Specialist @ Vodafone
• 2012 -2014 Global Live Ops @ Electronic Arts (EA)
• 2012 -2012 Team Manager @ Electronic Arts (EA)
• 2011 -2012 Team Manager – SWTOR - Biggest MMORPG Launch in History SWTOR (1.7 million) @ BioWare
• 2011 -2012 GMOD and MOD Tasking @ BioWare
• 2011 -2011 Strike Team @ BioWare
• 2011 -2011 Senior Customer Support Representative @ BioWare
• 2010 -2011 Team Manager – Largest Subscriber based MMORPG in History (11.5 million) @ Blizzard Entertainment
• 2008 -2010 Senior Games Master @ Blizzard Entertainment
• 2007 -2008 Games Master @ Blizzard Entertainment
• 2003 -2007 IT Manager @ Army Cadet Force (ACFA) and Combined Cadet Force Association (CCFA)
• 2003 -2003 Data Cleansing @ Oxford Brookes University
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• 2000 -2003 Technical Support Analyst @ Synigence PLC