John McDermott Email
Chief Delivery Officer @ Commsworld
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John McDermott Location
- Glasgow, GB
John McDermott Work
- 2020 -now Chief Delivery Officer @
- 2015 -2020 Chief Operating Officer @
- 2011 -2015 Head of Service and Operations @
- 2008 -2011 Service Manager @ Thus
- 2005 -2008 Service Delivery Manager @
- 2001 -2005 Desktop Support Team Leader @
- 1997 -2001 Senior Desktop Support Engineer (Contractor) @
- 1995 -1997 Desktop Support Engineer (Contractor) @
John McDermott Skills
- Telecommunications
- Service Delivery
- Managed Services
- Unified Communications
- ISO 27001
- ISO 9001
- VoIP
- Service Management
- Networking
- Solution Selling
- ITIL
- Call Centers
- Account Management
- Service Delivery Management
- IT Service Delivery
- Microsoft Technologies
- ITIL Certified
- Customer Service Operations
- Customer Satisfaction
- Channel
- Product Management
- Change Management
- Customer Experience Management
- Customer Service Management
- Project Management
- Team Management
- Active Directory
- Sales
- Strategic Planning
- Strategy
- Voice Over Ip Voip
- Contact Centers
- Customer Service
- Business Strategy
- IT Service Management
- Voice Over Ip
John McDermott Summary
- John McDermott, based in Glasgow, GB, is currently a Chief Delivery Officer at Commsworld. John McDermott brings experience from previous roles at Commsworld, Thus and SAIC. With a robust skill set that includes Telecommunications, Service Delivery, Managed Services, Unified Communications, ISO 27001 and more. John McDermott has 1 emails on RocketReach.
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