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John M Location
Rochester, NY, US
John M Work
Director of Design Technology @ (September 2026 - Present)
IT Manager @ (April 2024 - October 2026)
Technology Project Manager @ (November 2023 - April 2024)
Vice President of Operations @ (February 2023 - March 2024)
Customer Success Manager @ (January 2022 - February 2023)
Service Delivery Manager @ (January 2022 - October 2022)
Virtual Chief Information Officer (vCIO) @ (January 2021 - January 2022)
Systems Administrator @ (May 2019 - January 2021)
Systems Administrator @ (January 2019 - June 2019)
Genius @ (January 2015 - January 2019)
Specalist @ (December 2013 - January 2015)
John M Education
St. John Fisher University
Bachelor of Science (Marketing)
2013-2017
McQuaid Jesuit
Regents Diploma
2009-2013
John M Skills
Apple Certified
Budgeting & Forecasting
Business Development
Business Planning
Business Process Design
Communication
Community Engagement
Consulting
Continuous Process Improvement
Creative Problem Solving
Cross-functional Initiatives
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Data-driven Decision Making
Deltek
Enrollment Management
Executive Leadership
Executive Visibility
Growth Initiatives
Help Desk Support
IT & Business Strategy Alignment
IT Cost Optimization
IT Integration
IT Operations
IT Optimisation
IT Security Operations
IT Service Management
IT Strategy
Information Technology Infrastructure
Inventory Control
Inventory Management
Large Scale Business Transformation
Leadership
Loss Prevention
M&A Integration
Managed Servers
Management
Marketing
Marketing Science
Marketing Strategy
Merchandising
Microsoft 365
Microsoft Defender
Microsoft Entra ID
Microsoft Office
Microsoft Planner
Microsoft Power Apps
Network Administration
Office 365
Operational Efficiency
Operational Excellence
Operations Administration
Operations Directors
Operations Management
Operations Process Improvement
Organizational Development
Problem Solving
Professional Services Delivery
Project Management
Public Speaking
Reliability Centered Maintenance
Retail
Revenue & Profit Growth
Routing and Remote Access Service
Sales
Sales Operations
Service Delivery Optimization
Service Quality
Social Media
Software & Hardware Training
Store Management
Store Operations
Strategic Communications
Strategic Consulting
Strategic Leadership
Strategic Planning
Strategic Vision
Support Management
System Administration
Technical Project Leadership
Technical Support
Technology Management
Think & Act Strategically
Time Management
Time Series Analysis
Training & Development
John M Summary
John M, based in Rochester, NY, US, is currently a Director of Design Technology at CPL. John M brings experience from previous roles at CPL, Ocello Systems and Brite. John M holds a 2013 - 2017 Bachelor of Science in Marketing @ St. John Fisher University. With a robust skill set that includes Apple Certified, Budgeting & Forecasting, Business Development, Business Planning, Business Process Design and more. John M has 2 emails and 4 mobile phone numbers on RocketReach.
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