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John Lutes Location
Austin, TX, US
John Lutes Work
Vice President of Customer Success @ (December 2025 - Present)
Vice President Operations @ (October 2019 - December 2025)
Customer Success Manager @ (April 2017 - October 2019)
Program Manager @ (June 2013 - April 2017)
Product Manager @ Dedo Interactive Inc. (June 2014 - April 2015)
Project Manager @ Dedo Interactive Inc. (June 2013 - June 2014)
Motorola Market Development Manager @ (October 2012 - June 2013)
Project Administrator @ Teng & Associates (October 2010 - April 2012)
John Lutes Education
DePaul University
Bachelors of Science (Marketing)
2002-2006
Ferris State University
Bachelor of Business Administration (B.B.A.) (Business Administration and Management, General)
2000-2002
John Lutes Skills
Account Management
Business Development
Cross-Functional Leadership
Cross-functional Team Leadership
Customer Delivery Operations
Customer Onboarding
Customer Retention & Expansion
Customer Satisfaction
Customer Service
Customer Success Leadership
Customer Success Management
Executive Customer Engagement
Executive Operations
Executive Stakeholder Management
Human Resources
Leadership
Management
Marketing
Microsoft Excel
Operations Management
Organizational Design
Process Improvement Projects
Professional Services Management
Program Management
Project Management
Project Planning
Renewal & Growth Strategy
Retail
Risk Management
SaaS Customer Experience
SaaS Operations
SaaS Scaling
Sales
Strategic Planning
Team Building
Team Leadership
Team Management
Telecommunications
Training
Microsoft Word
JavaScript
Marketing Strategy
John Lutes Summary
John Lutes, based in Austin, TX, US, is currently a Vice President of Customer Success at Graphium Health. John Lutes brings experience from previous roles at Graphium Health, Precocity, LLC (Formerly Dedo Interactive) and Dedo Interactive Inc.. John Lutes holds a 2002 - 2006 Bachelors of Science in Marketing @ DePaul University. With a robust skill set that includes Account Management, Business Development, Cross-Functional Leadership, Cross-functional Team Leadership, Customer Delivery Operations and more. John Lutes has 2 emails and 2 mobile phone numbers on RocketReach.
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