John Letourneau Email & Phone Number
Senior Technical Customer Success Manager @ Akuity
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John Letourneau Location
- Chapel Hill, NC, US
John Letourneau Work
- Senior Technical Customer Success Manager @ (February 2026 - Present)
- Technical Customer Success Manager @ (August 2024 - Present)
- Chief Customer Officer @ (November 2022 - September 2023)
- Director of Customer Success @ (July 2022 - November 2022)
- Vice President of Client Experience (Acquired by Modaxo) @ (April 2021 - May 2022)
- Director of Customer Success @ (February 2020 - April 2021)
- Senior Manager, Customer Success (North America) @ (September 2019 - February 2020)
- Sr. Director, Customer Success (Acquired by Ziff Davis) @ (January 2017 - September 2019)
- Sr. Director, Technical Support @ (February 2015 - January 2017)
- Director, Technical Support @ (March 2013 - February 2015)
- Director, Technical Support @ (January 2013 - March 2013)
- Technical Support Manager @ (November 2010 - January 2013)
- Technical Support Supervisor @ (January 2010 - November 2010)
- Technical Support Team Lead @ (April 2009 - January 2010)
- Senior Technical Support Representative @ (November 2008 - April 2009)
- Technical Support Representative @ (November 2007 - November 2008)
- Systems Administrator @ Agilent Networks, Inc. (August 2004 - October 2007)
- Lead Technician @ Aginet (September 2002 - June 2004)
John Letourneau Education
- Currituck County High School 1994-1998
- College of The Albemarle
(Business Administration and Management, General)
John Letourneau Skills
- Business Intelligence
- Call Centers
- Freshdesk
- CRM
- Salesforce.com
- Leadership
- Gamification
- IT Service Management
- Customer Satisfaction
- Net Promoter Score
- Management
- Technical Support
- Active Directory
- Network Security
- Antivirus
- Servers
- Security
- Cloud Computing
- Virtualization
- Windows Server
- Firewalls
- Network Administration
- Microsoft Exchange
- Troubleshooting
- Customer Service Management
- VMware
- SaaS
- TeamViewer
- Managed Services
- Enterprise Software
- Data Center
- Computer Security
- Software Installation
- Windows 7
- Computer Hardware
- System Administration
- Operating Systems
- VoIP
- TCP/IP
- Information Security
- DNS
- Professional Services
- IT Management
- Help Desk Support
- Cyber-security
- Customer Relationship Management Crm
- Customer Success
- Cyber Security
- Customer Relationship Management
John Letourneau Summary
- John Letourneau, based in Chapel Hill, NC, US, is currently a Senior Technical Customer Success Manager at Akuity. John Letourneau brings experience from previous roles at Akuity, Airlock Digital, Veracode and TransLoc. John Letourneau holds a 1994 - 1998 Currituck County High School. With a robust skill set that includes Business Intelligence, Call Centers, Freshdesk, CRM, Salesforce.com and more. John Letourneau has 2 emails and 5 mobile phone numbers on RocketReach.
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