John Letourneau Email & Phone Number
Senior Technical Customer Success Manager @ Akuity
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John Letourneau Location
- Chapel Hill, NC, US
John Letourneau Work
- 2026 -now Senior Technical Customer Success Manager @
- 2024 -now Technical Customer Success Manager @
- 2022 -2023 Chief Customer Officer @
- 2022 -2022 Director of Customer Success @
- 2021 -2022 Vice President of Client Experience (Acquired by Modaxo) @
- 2020 -2021 Director of Customer Success @
- 2019 -2020 Senior Manager, Customer Success (North America) @
- 2017 -2019 Sr. Director, Customer Success (Acquired by Ziff Davis) @
- 2015 -2017 Sr. Director, Technical Support @
- 2013 -2015 Director, Technical Support @
- 2013 -2013 Director, Technical Support @
- 2010 -2013 Technical Support Manager @
- 2010 -2010 Technical Support Supervisor @
- 2009 -2010 Technical Support Team Lead @
- 2008 -2009 Senior Technical Support Representative @
- 2007 -2008 Technical Support Representative @
- 2004 -2007 Systems Administrator @ Agilent Networks, Inc.
- 2002 -2004 Lead Technician @ Aginet
John Letourneau Education
- Currituck County High School 1994-1998
- College of the Albemarle
Business Administration and Management, General
John Letourneau Skills
- Business Intelligence
- Call Centers
- Freshdesk
- CRM
- Salesforce.com
- Leadership
- Gamification
- IT Service Management
- Customer Satisfaction
- Net Promoter Score
- Management
- Technical Support
- Active Directory
- Network Security
- Antivirus
- Servers
- Security
- Cloud Computing
- Virtualization
- Windows Server
- Firewalls
- Network Administration
- Microsoft Exchange
- Troubleshooting
- Customer Service Management
- VMware
- SaaS
- TeamViewer
- Managed Services
- Enterprise Software
- Data Center
- Computer Security
- Software Installation
- Windows 7
- Computer Hardware
- System Administration
- Operating Systems
- VoIP
- TCP/IP
- Information Security
- DNS
- Professional Services
- IT Management
- Help Desk Support
- Cyber-security
- Customer Relationship Management Crm
- Customer Success
- Cyber Security
- Customer Relationship Management
John Letourneau Summary
- John Letourneau, based in Chapel Hill, NC, US, is currently a Senior Technical Customer Success Manager at Akuity. John Letourneau brings experience from previous roles at Akuity, Airlock Digital, Veracode and TransLoc. John Letourneau holds a 1994 - 1998 Currituck County High School. With a robust skill set that includes Business Intelligence, Call Centers, Freshdesk, CRM, Salesforce.com and more. John Letourneau has 2 emails and 5 mobile phone numbers on RocketReach.
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