1997 -2010 Relationship Manager and Service Level Manager @ HSBC Insurance Brokers Ltd
1994 -1997 Analyst Programmer @ ISSB
John Lefebvre Education
Newcastle University
B.Eng (Microelectronics and Software Engineering)
1987-1990
John Lefebvre Skills
ITIL
Strategic Planning
Building Relationships
Disaster Recovery
IT Service Management
IT Service Delivery
Change Management
Change Control
Change Orders
Stakeholder Management
Stakeholder Engagement
Incident Management
Problem Management
Team Management
Management
Service Delivery
Servers
IT Strategy
Project Management
Sla
Project Portfolio Management
Project Delivery
Governance
Risk Management
Outsourcing
IT Management
IT Outsourcing
Business Analysis
Business Transformation
Data Center
PMO
Business Continuity
IT Operations
PRINCE2
Service Desk
Service Management
John Lefebvre Summary
John Lefebvre, based in Southport, GB, is currently a Business Systems Manager at Ardent Credit Services Ltd. John Lefebvre brings experience from previous roles at The MCL Group (Int) Ltd, Advantis Credit Ltd, LeFebvre Ltd and White Knight Solutions Ltd. John Lefebvre holds a 1987 - 1990 B.Eng in Microelectronics and Software Engineering @ Newcastle University. With a robust skill set that includes ITIL, Strategic Planning, Building Relationships, Disaster Recovery, IT Service Management and more. John Lefebvre has 2 emails on RocketReach.
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