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John Lay Location
Phoenix, AZ, US
John Lay Work
Sr. Manager, Data Center Operations @ (March 2025 - Present)
Mgr., Data Center Operations, Americas - West @ (March 2022 - March 2025)
Data Center Operations Engineer @ (July 2020 - March 2022)
Data Center Technician @ (December 2017 - July 2020)
Infrastructure Lifecycle Management System Administrator @ (February 2016 - December 2017)
Facilities Lead and Data center Lead @ (October 2008 - September 2015)
Operations Shift Supervisor @ (August 2005 - May 2008)
John Lay Education
ITT Techinical Institue
Associate's degree (Occupational Studies – Information Technology/Computer Network Systems)
2001-2003
John Lay Skills
Access Control
Auditing
Back Up Generator Power
Change Control
Change Management
Client Co-ordination
Computer Hardware
Configuration Management
Customer Interaction
Data Center
Data Center Infrastructure
Data Center Management
Decision-Making
Disaster Recovery
Facilities Management
Facilities Operations
Facility Management (FM)
Flexible Approach
Flexible Schedule
Guided Tours
Hardware
Hardware Installation
IT Service Management
Infrastructure
Infrastructure HVAC
Infrastructure electrical
Integration
Job Scheduling
Leadership
Management
Networking
Policies & Procedures
Power Management
Problem Solving
Process Management
Resolving Issues
Security
Servers
ServiceNow
ServiceNow Administration
Sustainability
Team Leadership
Teamwork
Ticketing
Ticketing Systems
Time Management
Training
Troubleshooting
Vendor Management
Vendor Relations
Windows Server
Workflow Management
Client Co Ordination
John Lay Summary
John Lay, based in Phoenix, AZ, US, is currently a Sr. Manager, Data Center Operations at ServiceNow. John Lay brings experience from previous roles at ServiceNow, Oracle and Expedia, Inc.. John Lay holds a 2001 - 2003 Associate's degree in Occupational Studies – Information Technology/Computer Network Systems @ ITT Techinical Institue. With a robust skill set that includes Access Control, Auditing, Back Up Generator Power, Change Control, Change Management and more. John Lay has 6 emails and 3 mobile phone numbers on RocketReach.
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