Principal Technical Account Manager @ (June 2020 - May 2022)
NICE Manager Systems Software Engineer @ (June 2016 - April 2020)
Tier 2 Dedicated Recording Engineer Capital One @ (April 2013 - May 2016)
ASG Engineer @ (June 2004 - May 2016)
ISP Support @ (July 2002 - July 2003)
Meridian Switch Engineer @ Nortel Networks (July 1998 - July 2002)
John Lally Education
St Helens College
HND (Software Engineering)
1997-1998
St Thomas Becket School
A - Levels (Information Technology)
1990-1997
John Lally Skills
CTI
Integration
VoIP
Enterprise Software
Avaya
ACD
Unified Communications
SIP
IVR
Telephony
Professional Services
Cisco Technologies
Telecommunications
Contact Centers
TCP/IP
IP
Cloud Computing
Call Logging
Switches
Solution Architecture
Call Centers
Service Delivery
TDM
H.323
System Architecture
IP PBX
Virtualization
Genesys
Ethernet
Software Development
Product Management
ISDN
LAN-WAN
WAN
Disaster Recovery
Servers
VMware
Troubleshooting
SIP Trunking
Microsoft SQL Server
Routers
Software Engineering
Network Security
Network Architecture
VPN
Managed Services
Cisco Call Manager
System Deployment
SaaS
Unix
Management
Java
SQL
Lan Wan
Testing
Leadership
John Lally Summary
John Lally, based in Aurora, CO, US, is currently a Account Manager at Sonera. John Lally brings experience from previous roles at Pure CallerID, NICE Ltd and TTEC. John Lally holds a 1997 - 1998 HND in Software Engineering @ St Helens College. With a robust skill set that includes CTI, Integration, VoIP, Enterprise Software, Avaya and more. John Lally has 3 emails and 2 mobile phone numbers on RocketReach.
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