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John Lacey Location
Ireland
John Lacey Work
Director @ (January 2017 - Present)
QA Analyst @ Interactive Data (September 2011 - Present)
MIS Manager for UK and Ireland @ 118118 (January 2007 - January 2010)
Group Data Content Manager @ Conduit UK LTD (September 2003 - March 2007)
Training Manger @ Conduit PLC (June 1999 - March 2007)
Data Content Manager @ Conduit (January 1999 - January 2007)
John Lacey Skills
Analysis
Business Analysis
Team Management
Troubleshooting
Quality Assurance
Business Process Improvement
Service Delivery
ITIL
Management
Team Leadership
Outsourcing
Resource Management
Data Center
Customer Retention
Customer Experience
Telecommunications
Product Management
Business Process
Mobile Devices
Customer Service
Customer Satisfaction
CRM
Operations Management
Project Delivery
Databases
Contact Centers
Coaching
Account Management
Recruiting
Change Management
Time Management
Employee Training
Call Center
Integration
IT Service Management
Stakeholder Management
Process Improvement
Budgets
Teamwork
Program Management
Retail
Call Centers
Performance Management
Marketing
Strategy
Training Delivery
Leadership
Business Intelligence
Employee Engagement
Training
Governance
Business Transformation
John Lacey Summary
John Lacey, based in Ireland, is currently a Director at Intercontinental Exchange. John Lacey brings experience from previous roles at Interactive Data, 118118, Conduit UK LTD and Conduit PLC. With a robust skill set that includes Analysis, Business Analysis, Team Management, Troubleshooting, Quality Assurance and more. John Lacey has 3 emails on RocketReach.
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