John Kelada Email & Phone Number
National Professional Services Director - CCaaS @ Bell
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John Kelada Location
- Toronto, ON, CA
John Kelada Work
- National Professional Services Director - CCaaS @ (January 2026 - Present)
- Worldwide Distinguished Solutions Engineer @ (August 2014 - October 2016)
- Distinguished Solutions Engineer, Americas International (AI) @ (October 2010 - August 2014)
- Sr. Advanced Solution Architect @ (April 1995 - August 1998)
- Senior Director, Digital Transformation Americas International Sales @ (November 2016 - September 2025)
- National Systems Engineering Team Leader @ (January 2002 - October 2010)
- Solution Architect @ (August 1998 - January 2002)
- Field Technical Engineer @ (June 1992 - April 1995)
John Kelada Education
- Ain Shams University
B.Sc. (Communications and Electrical Engineering)
1987-1992
John Kelada Skills
- SIP
- Unified Communications
- VoIP
- Telecommunications
- IP
- Avaya
- IVR
- Telephony
- Contact Centers
- Pre-sales
- Managed Services
- SIP Trunking
- Wireless
- Enterprise Software
- ITIL
- Solution Selling
- Integration
- Routing
- Avaya Technologies
- Switches
- Call Centers
- Cloud Computing
- Networking
- Video Conferencing
- LAN-WAN
- Avaya Communication Manager
- CTI
- Data Center
- Outsourcing
- H.323
- Cisco Technologies
- Cisco Call Manager
- ISDN
- WAN
- Network Design
- MPLS
- QoS
- Ethernet
- Unified Messaging
- SS7
- Network Architecture
- ACD
- Sales Engineering
- Professional Services
- TCP/IP
- Genesys
- Avaya Products
- Wireless Technologies
- Voice over IP (VoIP)
- Internet Protocol (IP)
- Call Center
- Solutions
- Telepresence
- Voice Over Ip Voip
- Internet Protocol Ip
- Voice Mail
- IP PBX
- Network Systems
- Pre Sales
- Lan Wan
- Voice Over Ip
- Internet Protocol
John Kelada Summary
- John Kelada, based in Toronto, ON, CA, is currently a National Professional Services Director - CCaaS at Bell. John Kelada brings experience from previous roles at Avaya and Alcatel-Lucent Enterprise. John Kelada holds a 1987 - 1992 B.Sc. in Communications and Electrical Engineering @ Ain Shams University. With a robust skill set that includes SIP, Unified Communications, VoIP, Telecommunications, IP and more. John Kelada has 1 mobile phone numbers on RocketReach.
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