John Keane Email & Phone Number

Senior Service Delivery Manager @ Capgemini

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John Keane Location

United Kingdom

John Keane Work

Senior Service Delivery Manager @ (December 2025 - Present)
Head of IT Operations @ (January 2022 - July 2025)
Senior Service Delivery Manager, Financial Services and Banking @ (October 2019 - January 2022)
Senior Service Delivery Manager @ NS&I/HMRC Tax-Free Childcare Service – Atos UK (December 2016 - October 2019)
Senior Service Manager @ NS&I Corporate Service – Atos UK (March 2013 - December 2016)
Senior and Service Manager @ Atos (December 2002 - March 2013)

John Keane Education

The University of Salford
BA (Hons) Business Administration (Business Administration and Management, General)
1993-1996
ESCP
Diploma (with Hons) (Service Delivery Management Advanced Global Programme)
2018
FCA
FCA Senior Managers Regime Training
2017

John Keane Skills

Global Leadership
Effective Communication
Business-oriented IT Facilitation
Strategic Digital Transformation
Tactical Decision-making Prowess,
Strategic Planning and Direction
Quality Assurance
Leadership and Team Management
Operational Efficiency Optimisation
Strategic Leadership
Project Management
Stakeholder Alignment and Collaboration
Problem Solving and Critical Thinking
Service Optimisation and Continuous Improvement
Infrastructure Management
Cybersecurity Implementation
Financial Oversight
Transformation Programme Administration
Innovation Leadership
Financial Management
Compliance and Governance
Risk Management
Stakeholder Influencing
Holistic Problem-solving Skills
Senior-level Relationship Management
Global Team Leadership
Turnaround/P&L Management
Effective Communication & Presentation
Client-centric IT Strategies
Strategic Digital Transformation Expertise
Decisive Leadership in Crises
Tactical Decision-making Prowess
Extensive 25-year IT Management Career
IT Operations
Strong leadership and people skills.
Excellent written and verbal communication and presentation skills
First rate general management and business process skills and abilities.
P&L management.
Confident decision maker able to remain calm and decisive under pressure
Ability to manage both strategically and tactically.
Excellent problem solving skills.
Able to consider decisions holistically, assessing impact from all angles
Ability to develop positive working relationships with customers and colleagues.
Very flexible with a positive, can-do attitude.
Business Process
Change Management
IT Service Management
IT Strategy
ITIL
Integration
Service Delivery
IT Management
SLA
Project Delivery
Management
Managed Services
Stakeholder Management
Service Management
Outsourcing
Business-oriented IT Facilitation
Effective Communication
Holistic Problem-solving Skills
Senior-level Relationship Management
Strategic Digital Transformation
Tactical Decision-making Prowess,
Turnaround/P&L Management
Excellent Problem Solving Skills
Strong Leadership And People Skills
Ability To Manage Both Strategically And Tactically
First Rate General Management And Business Process Skills And Abilities
Very Flexible With A Positive
P&L Management
Assessing Impact From All Angles
Able To Consider Decisions Holistically
Can Do Attitude

John Keane Summary

John Keane, based in United Kingdom, is currently a Senior Service Delivery Manager at Capgemini. John Keane brings experience from previous roles at Atos IT Solutions and Services A/S, NS&I/HMRC Tax-Free Childcare Service – Atos UK and NS&I Corporate Service – Atos UK. John Keane holds a 1993 - 1996 BA (Hons) Business Administration in Business Administration and Management, General @ The University of Salford. With a robust skill set that includes Global Leadership, Effective Communication, Business-oriented IT Facilitation, Strategic Digital Transformation, Tactical Decision-making Prowess, and more. John Keane has 2 emails and 1 mobile phone numbers on RocketReach.