Bachelor of Arts (English Language and Literature, Literature, English Language)
2020 - 2021
Ateneo de Naga University
Bachelor of Business Administration (Business Administration, Management, Business Administration and Management)
2009 - 2011
Brent International School
Bachelor of Business Administration (Business Administration, Management, Business Administration and Management)
2008 - 2009
Polytechnic University of the Philippines
Bachelor of Science in Business Administration (Marketing, Business Management, Management)
John Jerald Albano's Skills
BPO
Business Process Improvement
CRM
Call Centers
Customer Experience
Process Improvement
Customer Satisfaction
Business Analysis
Vendor Management
Outsourcing
John Jerald Albano's Summary
John Jerald Albano, based in Manila, National Capital Region, Philippines, is currently a Information Technology Service Desk at Uber Technologies LLC, bringing experience from previous roles at Emapta, Ubiquity Global Services and Telus International Philippines. John Jerald Albano holds a 2020 - 2021 Bachelor of Arts in English Language and Literature, Literature, English Language @ Arellano University. With a robust skill set that includes BPO, Business Process Improvement, CRM, Call Centers, Customer Experience and more, John Jerald Albano contributes valuable insights to the industry. John Jerald Albano has 1 email on RocketReach.