John Ing Email & Phone Number
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John Ing Location
- Basildon, GB
John Ing Work
- Founder @ (March 2024 - Present)
- Founder @ Madlen Consultants (March 2021 - Present)
- Enterprise Architect - Contact Centre @ (May 2025 - December 2025)
- Cloud Contact Centre Transformation Consultant @ (March 2022 - December 2023)
- Interim Head of Platform Architecture @ (July 2021 - February 2022)
- Customer Experience Principal Product Lead | Consultant | SaaS | Amazon Connect | cCaaS | AWS @ (September 2019 - March 2021)
- Platform Lead Customer Remote Experience | Amazon Connect | SaaS | cCaaS | Transformation | AWS @ (February 2019 - September 2019)
- Head of Technology Operations and Contact Centres @ (January 2018 - February 2019)
- Head of Architecture, Performance and Business Management PBB technology @ (January 2017 - December 2017)
- Head of Pan PBB Delivery | Programme Management | Portfolio Management | Agile | Waterfall @ (August 2016 - December 2017)
- Senior Programme Manager PBB Williams and Glyn Technology Delivery @ (September 2014 - August 2016)
- Head of Technology - Business Banking @ (January 2013 - August 2014)
- Head of Technology Services Lean Centre of Excellence @ (April 2010 - June 2012)
- IT Director @ Direct Line (June 2007 - February 2010)
- Networks and IT Security Commercial and Supplier Manager @ (April 2005 - April 2007)
John Ing Education
- The Open University
BA Hons (Computer Science)
1989-1992 - Brixton College
HNC (Telecommunications)
1981-1986
John Ing Summary
- John Ing, based in Basildon, GB, is currently a Founder at The Independent User Group for Amazon Connect. John Ing brings experience from previous roles at Madlen Consultants, Centrica, Santander UK and Aviva. John Ing holds a 1989 - 1992 BA Hons in Computer Science @ The Open University. John Ing has 1 emails on RocketReach.
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