John Idian Email
Senior Customer Support Engineer @ Infobip
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John Idian Location
- Manila, Philippines
John Idian Work
- 2026 -now Senior Customer Support Engineer @
- 2024 -2026 Customer Support Engineer (Voice Engineer) @
- 2020 -2024 Telecom Network Supervisor and NOC Voice Supervisor @
- 2017 -2020 Telecom Network Engineer @
- 2014 -2014 OJT (Systems Engineer) @ Presidential Broadcast Staff - Radio Television Malacanang
- 2010 -2011 OJT (Telecommunication Technician) @
John Idian Education
- University of the East
Bachelor of Science - BS (Electrical, Electronics and Communications Engineering)
2011-2016 - Technological University of the Philippines
Bachelor of Technology - BTech (Electrical, Electronic and Communications Engineering Technology/Technician)
2008-2011
John Idian Skills
- Communication Protocols
- NetSuite Ticketing System
- Basic Linux Command
- Asterisk (PBX)
- Hosted PBX
- SIP Call Flow Troubleshooting
- VoIP protocols SIP
- Session Initiation Protocol (SIP)
- SIP Trunking
- Session Border Controller
- Networking
- VLAN
- Subnetting
- IP Phones
- Voice over IP (VoIP)
- Mobile VoIP
- Basic Networking
- AutoCAD
- Microsoft Office
- Putty
- Cygwin
- LAN-WAN
- Fault Management
- Team Leadership
- Virtual Private Network (VPN)
- IP Brick
- Yeastar
- Yealink
- Fanvil
- Enable to read basic and complex network diagram
- Telecommunications
John Idian Summary
- John Idian, based in Metro Manila, Philippines, is currently a Senior Customer Support Engineer at Infobip. John Idian brings experience from previous roles at Infobip, Gur Lavi Corp. and Presidential Broadcast Staff - Radio Television Malacanang. John Idian holds a 2011 - 2016 Bachelor of Science - BS in Electrical, Electronics and Communications Engineering @ University of the East. With a robust skill set that includes Communication Protocols, NetSuite Ticketing System, Basic Linux Command, Asterisk (PBX), Hosted PBX and more. John Idian has 2 emails on RocketReach.
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