John Howell Email & Phone Number
Senior Services Operation and Delivery Director @ Cognizant
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John Howell Location
- Waukesha, WI, US
John Howell Work
- 2023 -now Senior Services Operation and Delivery Director @
- 2021 -2023 Director of Service Delivery and Infrastructure @
- 2020 -2021 General Manager @
- 2017 -2020 Customer Account Executive - Senior Services Leader - Program Management @
- 2015 -2017 Global Service Manager - Quality Control @
- 2012 -2015 Director, Field Engineering - Business Integration @
- 2005 -2012 Service General Manager - Training Development @
John Howell Education
- Ball State University
John Howell Skills
- Document Drafting
- Technology Software
- Document Preparation
- Voice of the Customer
- Resource Planning
- Communications Management
- ITIL
- Interpersonal Leadership
- Key Performance Indicators
- Executive Relationships
- Coaching
- Global Customer Service
- Business Reviews
- Operational Oversight
- Key Metrics
- Build Strong Relationships
- Customer Support
- Quality Control
- Financial Analysis
- Training
- Analytics
- Executive Management
- Client Services
- Revenue & Profit Growth
- Team Building
- IT Project & Program Management
- People Management
- Communication
- Third-Party Logistics (3PL)
- Program Management
- IT Strategy
- IT Management
- Key Client Relationships
- Data Center Infrastructure
- Managed Services
- Business Process
- IT Operations
- IT Infrastructure Management
- IT Leadership
- Business Strategy
- Service Delivery Management
- Service Desk
- Fleet Management
- Customer Experience
- Onboarding
- Communication Systems
- Team Leadership
- Service Delivery
- Operations Management
- Customer Satisfaction
- Business Development
- Customer Relationship Management (CRM)
- Sales
- Strategy
- Strategic Planning
- Business Analysis
- Business-to-Business (B2B)
- Vendor Management
- P&L Management
- Budgeting
- Program Development
- Project Management
- Account Management
- Field Service
- IT Service Management
- Data Analysis
- Continuous Improvement
- Business Process Improvement
- Human Resources
- Performance Management
- Technical Support
- Information Technology
- Change Leadership
- Service Management
- Resource Management
- Microsoft Outlook
- Leadership
- Cross-functional Team Leadership
- Management
- Leadership Development
- Training & Development
- Customer Service
- Stakeholder Relationships
- Organizational Development
- Business Relationship Management
- Revenue Growth Generation
- Remote Leadership
- Resource Allocation
- Employee Development
- Process Improvement
- Forward Thinking
- IT Service Delivery
- Policy Development
- New Business Development
- ServiceNow
- Workflow Management
- SLA
- Employee Engagement
- Training Delivery
- Customer Focus
- Innovative Problem Solver
- Leading Cross Functional Teams
- Project Planning
- Project Implementation
- Project Execution
- Professional Services
- Change Management
- Call Center
- Outsourcing
- Management Consulting
- Troubleshooting
- Sales Management
- Six Sigma
- Employee Training
- System Deployment
- Leading Cross
- Cross Functional Team
- Training and Development
- Engineering
- Innovative Problem
- Operations
- Cross Functional Team Leadership
- Research
- Services
John Howell Summary
- John Howell, based in Waukesha, WI, US, is currently a Senior Services Operation and Delivery Director at Cognizant. John Howell brings experience from previous roles at Superior Support Resources, Inc., Iconic IT, CompuCom and The Vollrath Company. John Howell holds a Ball State University. With a robust skill set that includes Document Drafting, Technology Software, Document Preparation, Voice of the Customer, Resource Planning and more. John Howell has 2 emails and 2 mobile phone numbers on RocketReach.
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