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John Heim Location
Austin, TX, US
John Heim Work
Site Support Engineering Manager @ (July 2011 - Present)
Training Content Development Manager @ (January 2006 - January 2011)
Content Training Developer @ (January 2003 - January 2006)
Customer Care Product Training and Readiness @ (January 2000 - January 2003)
Quality Program Manager for Outsource Vendor Relations @ (January 1999 - January 2000)
John Heim Skills
Call Center
Call Centers
Curriculum Design
Customer Service
Employee Training
Instructional Design
Mac OS
Mac OS X
Management
OS X
Product Development
Program Management
Project Management
Team Management
Technical Support
Technical Writing
Training
Training Delivery
Wireless
iOS
iPod
iWork
John Heim Summary
John Heim, based in Austin, TX, US, is currently a Site Support Engineering Manager at Apple Inc.. John Heim brings experience from previous roles at Apple Inc.. With a robust skill set that includes Call Center, Call Centers, Curriculum Design, Customer Service, Employee Training and more. John Heim has 3 emails and 3 mobile phone numbers on RocketReach.
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