2008 -now Managing Director, Client Success @ JD Power Global Business Intelligence
2007 -2008 Director, Disney Guest Services @ Disney Mobile
2005 -2007 Sales-Contact Center Sr. Solutions Architect @ ACS
John Hazen Education
Western Michigan University - Haworth College of Business
Bachelors (Marketing)
John Hazen Skills
Emerging Trends
Operations Centers
Key Performance Indicators
Communication
Business Process Design
Business Relationship Management
Direct Sales
Soft Skills
Account Management
Customer Service Management
Talent Management
Call Center Development
Customer Experience Transformation
Interpersonal Skills
Contact Center Management
Sales Processes
Presentations
Client Services
Client Relations
Customer Loyalty
Call Centers
Vendor Management
Call Center
Process Improvement
Analytics
Cross-functional Team Leadership
Business Process Improvement
CRM
Market Research
Product Management
Customer Experience
Program Management
Telecommunications
Strategy
Competitive Analysis
Business Development
Outsourcing
Start-ups
Strategic Partnerships
Business Analysis
Management
P&L Management
Leadership
Forecasting
Executive Management
Salesforce.com
Management Consulting
Product Marketing
Customer Satisfaction
New Business Development
Business Process
Operations Management
Customer Retention
Selling
Cross Functional Team Leadership
Start Ups
Financial Reporting
Risk Analysis
Integration
Microsoft Word
Contact Centers
Claims Management
Risk Management
Contract Negotiation
Microsoft Office
Construction Management
Customer Relationship Management Crm
Project Management
Public Speaking
Customer Relationship Management
John Hazen Summary
John Hazen, based in Orlando, FL, US, is currently a Managing Director, Client Success at JD Power Global Business Intelligence. John Hazen brings experience from previous roles at Disney Mobile and ACS. John Hazen holds a Bachelors in Marketing @ Western Michigan University - Haworth College of Business. With a robust skill set that includes Emerging Trends, Operations Centers, Key Performance Indicators, Communication, Business Process Design and more. John Hazen has 1 emails and 1 mobile phone numbers on RocketReach.
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