John Hansson Email & Phone Number
Chef Kundrelationer Privat and SME @ Vattenfall Eldistribution AB
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John Hansson Location
- Stockholm County, Sweden
John Hansson Work
- 2024 -now Chef Kundrelationer Privat and SME @
- 2019 -2024 Chef Mätning @
- 2018 -2019 Tillförordnad chef Mätning Timvärden @
- 2015 -2019 Senior Project Manager @
- 2018 -2018 Tillförordnad chef Mätning, Avräkning och Rapportering @
- 2014 -2015 Operational Excellence Advisor @
- 2012 -2014 Process Manager Improvement Management @
- 2010 -2012 Head of Process Management @
- 2009 -2011 Service and Quality Manager @
- 2006 -2009 Service Manager @
- 2001 -2006 Service Manager and Strategic Resource Planner @
John Hansson Education
- Uppsala University
Master (Political Science)
1996-2001 - Uppsala universitet / Uppsala University
Bachelor's degree (Czech Language and Literature)
1997-2000 - Aarhus Universitet
Masters level (Political Science)
1998-1998
John Hansson Skills
- Customer Relations
- Contact Center Design
- Customer Experience
- Business Process Improvement
- Organizational Development
- Change Management
- Service Management
- Customer Service
- Process Management
- Project Management
- Portfolio Management
- Continuous Improvement
- Quality Management
- Customer Satisfaction
- Customer Insight
- Business Strategy
- Process Modeling
- Management
- Situational Leadership
- Call Centers
- Coaching
- Employee Relations
- Training
- Project Planning
John Hansson Summary
- John Hansson, based in Stockholm County, Sweden, is currently a Chef Kundrelationer Privat and SME at Vattenfall Eldistribution AB. John Hansson brings experience from previous roles at VATTENFALL ELDISTRIBUTION AB. John Hansson holds a 1996 - 2001 Master in Political Science @ Uppsala University. With a robust skill set that includes Customer Relations, Contact Center Design, Customer Experience, Business Process Improvement, Organizational Development and more.
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