John Hansson Email & Phone Number
Chef Kundrelationer Privat and SME @ Vattenfall Eldistribution AB
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John Hansson Location
- Stockholm County, Sweden
John Hansson Work
- Chef Kundrelationer Privat and SME @ (October 2024 - Present)
- Chef Mätning @ (February 2019 - October 2024)
- Tillförordnad chef Mätning Timvärden @ (August 2018 - January 2019)
- Senior Project Manager @ (August 2015 - January 2019)
- Tillförordnad chef Mätning, Avräkning och Rapportering @ (January 2018 - August 2018)
- Operational Excellence Advisor @ (May 2014 - August 2015)
- Process Manager Improvement Management @ (January 2012 - May 2014)
- Head of Process Management @ (December 2010 - September 2012)
- Service and Quality Manager @ (January 2009 - January 2011)
- Service Manager @ (January 2006 - January 2009)
- Service Manager and Strategic Resource Planner @ (January 2001 - January 2006)
John Hansson Education
- Uppsala University
Master (Political Science)
1996-2001 - Uppsala universitet / Uppsala University
Bachelor's degree (Czech Language and Literature)
1997-2000 - Aarhus Universitet
Masters level (Political Science)
1998-1998
John Hansson Skills
- Customer Relations
- Contact Center Design
- Customer Experience
- Business Process Improvement
- Organizational Development
- Change Management
- Service Management
- Customer Service
- Process Management
- Project Management
- Portfolio Management
- Continuous Improvement
- Quality Management
- Customer Satisfaction
- Customer Insight
- Business Strategy
- Process Modeling
- Management
- Situational Leadership
- Call Centers
- Coaching
- Employee Relations
- Training
- Project Planning
John Hansson Summary
- John Hansson, based in Stockholm County, Sweden, is currently a Chef Kundrelationer Privat and SME at Vattenfall Eldistribution AB. John Hansson brings experience from previous roles at VATTENFALL ELDISTRIBUTION AB. John Hansson holds a 1996 - 2001 Master in Political Science @ Uppsala University. With a robust skill set that includes Customer Relations, Contact Center Design, Customer Experience, Business Process Improvement, Organizational Development and more.
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