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John Hammond Location
Grinnell, IA, US
John Hammond Work
Enterprise Application and Services Director @ (February 2026 - Present)
ServiceNow Product Owner @ (August 2024 - February 2026)
Lead ITSM Analyst @ (November 2021 - August 2024)
Director of User Services @ (June 2017 - November 2021)
Assistant Director of User Services @ (January 2014 - June 2017)
IT Service Center Manager @ (October 2012 - January 2014)
Computer Consultant and Student IT Manager @ (August 2009 - October 2012)
Helpdesk Manager @ (January 2008 - August 2009)
Computer Consultant @ (September 2003 - January 2008)
John Hammond Education
Drake University
Master of Business Administration - MBA (Cybersecurity)
2020-2022
Wesleyan University
Masters (Liberal Arts)
2003-2008
Worcester Polytechnic Institute
BS (Computer Science)
1997-2001
John Hammond Skills
AI for Business
AI for Leadership
AI for Management
Adobe Creative Suite
Agile Methodologies
Artificial Intelligence (AI)
Business Requirements
Change Management
Communication
Confluence
Discovery
Generative AI
Generative AI Tools
Hardware
Help Desk Support
Higher Education
Higher Education Technology
IT Asset Management
IT Leadership
IT Service Delivery
IT Service Management
IT Strategy
ITIL v3 Foundations Certified
Incident Management
Information Technology
JAMF Casper Administrator
Jira
Jira Service Desk
Jira Service Management
Mac OS X
Management
Microsoft Office
Microsoft Power Automate
Microsoft Power BI
OS X
Problem Management
Problem Solving
Process Improvement
Project Management
SCCM
ServiceNow
Software Documentation
Stakeholder Management
Statistical Software
Team Leadership
Team Management
Technical Support
Troubleshooting
Understand & Convey Complex Information
John Hammond Summary
John Hammond, based in Grinnell, IA, US, is currently a Enterprise Application and Services Director at University of Wisconsin-River Falls. John Hammond brings experience from previous roles at Casey's and Grinnell College. John Hammond holds a 2020 - 2022 Master of Business Administration - MBA in Cybersecurity @ Drake University. With a robust skill set that includes AI for Business, AI for Leadership, AI for Management, Adobe Creative Suite, Agile Methodologies and more. John Hammond has 2 emails and 1 mobile phone numbers on RocketReach.
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