John Grdina's Location
Boston, MA, US
John Grdina's Work
- Squad Leader (Product Owner) @ Fidelity Investments
- Director, Process and Digitization @ Fidelity Investments
- Sr Consultant @ RelateCare | Communicating Better Health
- Call Center Support Services Administrator @ Cleveland Clinic
- Telecommunications Engineer @ Cleveland Clinic
- IT Director @ Call Center Resources, Inc.
- IT Analyst @ Call Center Resources, Inc.
John Grdina's Education
- Bentley University
BS (Economics & Finance)
1998 - 2002
John Grdina's Skills
- Workforce Management
- Speech Analytics
- Unified Communications
- Quality Management
- Call Center
- Data Analysis
- Telephony
- Process Improvement
- Business Analysis
- Visio
John Grdina's Summary
John Grdina, based in Boston, MA, US, is currently a Squad Leader (Product Owner) at Fidelity Investments, bringing experience from previous roles at Fidelity Investments, RelateCare | Communicating Better Health and Cleveland Clinic. John Grdina holds a 1998 - 2002 BS in Economics & Finance @ Bentley University. With a robust skill set that includes Workforce Management, Speech Analytics, Unified Communications, Quality Management, Call Center and more, John Grdina contributes valuable insights to the industry. John Grdina has 5 emails on RocketReach.
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