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John Granlund Location
Arlington, MA, US
John Granlund Work
Senior Director Customer Excellence @ (July 2024 - Present)
Director Sales Operations Center of Excellence @ (January 2023 - July 2024)
Sr. Director Customer Success @ (November 2020 - November 2022)
Head of Customer Service and Commercial Excellence Lab Products and Services @ (October 2018 - November 2020)
Director, Advanced Customer Analytics @ (September 2017 - October 2018)
Director of Commercial Excellence @ (April 2014 - August 2017)
CRM and Tools Manager @ (July 2009 - March 2014)
CRM and Analytics Business Analyst @ Millipore AB (February 2005 - June 2009)
John Granlund Education
Chalmers University of Technology
Master of Science - MS (Engineering/Industrial Management)
2000-2005
John Granlund Skills
Project Management
Business Intelligence
Business Analysis
Integration
Cross Functional Team Leadership
Microsoft Excel
Data Analysis
Process Improvement
Production
Sales
Salesforce.com
Requirements Analysis
Industrial Engineering
Consulting
Microsoft Office
Management
Film
CRM
Customer Service
Sales Operations
Cloud Computing
Business Analytics
Business Process Improvement
Customer Relationship Management
Forecasting
Product Management
Web Analytics
John Granlund Summary
John Granlund, based in Arlington, MA, US, is currently a Senior Director Customer Excellence at Refeyn. John Granlund brings experience from previous roles at Bio-Rad Laboratories, Fortis Life Sciences, Sartorius and MilliporeSigma. John Granlund holds a 2000 - 2005 Master of Science - MS in Engineering/Industrial Management @ Chalmers University of Technology. With a robust skill set that includes Project Management, Business Intelligence, Business Analysis, Integration, Cross Functional Team Leadership and more. John Granlund has 2 emails and 7 mobile phone numbers on RocketReach.
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