John Grady Email & Phone Number
Director of Customer Operations at Service Lane eAdvisor @ Service Lane eAdvisor
John Grady's Location
Detroit, MI, US
John Grady's Work
- Director of Customer Operations at Service Lane eAdvisor @ Service Lane eAdvisor
- Vice President Customer Experience @ SPORTVIEW TELEVISION CORPORATION
- Sr. Director Service Desk Operations @ CareTech Solutions
- Director of Service Desk Operations @ CareTech Solutions
- Director Client Services @ CDK Global
- Account Manager -- Automotive Retail Group @ Electronic Data Systems
- Account Manager -- OnStar Customer Assistance Center @ Electronic Data Systems
- Account Manager -- Chevrolet Customer Assistance Center @ Electronic Data Systems
- Account Manager -- GM Card Account @ Electronic Data Systems
- Various Business Analyst Positions @ Electronic Data Systems
John Grady's Education
- University of Phoenix
(Business Administration and Management, General)
2001 - 2002 - Oakland University
(Business Administration and Management, General)
1979 - 1985
John Grady's Skills
- Customer Satisfaction
- Automotive
- Management
- Account Management
- Customer Retention
- Call Center
- Salesforce.com
- Strategy
- CRM
- Process Improvement
John Grady's Summary
John Grady, based in Detroit, MI, US, is currently a Director of Customer Operations at Service Lane eAdvisor at Service Lane eAdvisor, bringing experience from previous roles at Sport View Technologies (SVT), CareTech Solutions and CDK Global. John Grady holds a 2001 - 2002 University of Phoenix. With a robust skill set that includes Customer Satisfaction, Automotive, Management, Account Management, Customer Retention and more, John Grady contributes valuable insights to the industry. John Grady has 5 emails on RocketReach.
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