2012 -2023 Senior Manager of Business Intelligence @
2002 -2012 IT Director @
2001 -2002 Senior Manager of Business Measurements @ Adelphia Communications
1997 -2001 IT Manager @ Comcast
1996 -1996 Network Administrator @ Comcast
John Goetz Education
Florida International University
Bachelor of Science (Computer Science)
John Goetz Skills
Troubleshooting
Telephony
Avaya
IVR
Cisco Technologies
Data Center
Telecommunications
Vendor Management
Servers
Active Directory
Network Architecture
Call Center
decision system support and design
Root Cause Analysis
Business Continuity Planning
IT audit including Sarbanes Oxley
Performance Measurement
Call Centers
Network Security
Sarbanes-Oxley
Disaster Recovery
Networking
Telecom BSS
Broadband
Wireless
Network Engineering
Network Design
VoIP
MPLS
Integration
Designs
Decision
Information Technology
Ethernet
IT Audit
Project Management
System Administration
Managed Services
System Deployment
IP
Switches
Cabling
Windows Server
Workforce Management
ACD
Strategy
SAN
Program Management
VPN
Computer Network Operations
Leadership
PowerPoint
Business Analysis
Sarbanes Oxley
Customer Service
John Goetz Summary
John Goetz, based in Miami, FL, US, is currently a Director of Business Intelligence at Comcast. John Goetz brings experience from previous roles at Comcast and Adelphia Communications. John Goetz holds a Bachelor of Science in Computer Science @ Florida International University. With a robust skill set that includes Troubleshooting, Telephony, Avaya, IVR, Cisco Technologies and more. John Goetz has 2 emails and 1 mobile phone numbers on RocketReach.
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