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John Gleich Location
North Chicago, IL, US
John Gleich Work
2025 -now Customer Success Manager @
2021 -now JV Boys Basketball Coach @
2023 -2025 Key Account Manager @
2021 -2023 Strategic Relationship Manager @
2020 -2021 Senior Team Lead of Customer Service @
2018 -2021 Senior Team Lead of Customer Service @
2019 -2020 Junior High Boys Basketball Coach @
2009 -2018 Measurement Analyst @
2013 -2017 Junior High Boys Basketball Coach @
2008 -2009 Pharmacy Technician @
2008 -2008 Field Employee @
2006 -2008 Customer Service Specialist @
John Gleich Education
Trinity International University
Master's Degree (Christian Studies)
2008-2013
University of Wisconsin-Stevens Point
Bachelor's Degree (Mathematics)
2001-2006
Michigan Technological University
(Engineering)
2000-2001
Wheaton North High School
John Gleich Skills
Product Knowledge
Product Road Mapping
Large Groups
Customer Engagement
Problem Solving
Project Planning
Conflict Resolution
Organizational Change Management
Change Management
Agile Methodologies
Service-Level Agreements (SLA)
Billing Systems
Customer Insight
Business Process Improvement
Business Planning
Relationship Building
Presentation Skills
Analytical Skills
Communication
Negotiation
Business Strategy
Business-to-Business (B2B)
Customer Relationship Management (CRM)
Revenue & Profit Growth
Customer Success
Customer Value
Business Growth
Customer Retention
Customer Journeys
Leadership
Process Improvement
Microsoft Office
Leadership Development
Microsoft Excel
Coaching
Team Leadership
Employee Benefits
Public Speaking
Customer Service
Strategic Planning
PowerPoint
Research
Microsoft Word
Team Building
Training
Software Documentation
Analytics
Customer Satisfaction
Outlook
Call Centers
Data Analysis
Time Management
Key Account Management
John Gleich Summary
John Gleich, based in North Chicago, IL, US, is currently a Customer Success Manager at Club Automation. John Gleich brings experience from previous roles at Westlake Christian Academy, Club Automation and CSI Spectrum. John Gleich holds a 2008 - 2013 Master's Degree in Christian Studies @ Trinity International University. With a robust skill set that includes Product Knowledge, Product Road Mapping, Large Groups, Customer Engagement, Problem Solving and more. John Gleich has 2 emails and 2 mobile phone numbers on RocketReach.
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