John Gleich Email & Phone Number
Customer Success Manager @ Club Automation
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John Gleich Location
- North Chicago, IL, US
John Gleich Work
- Customer Success Manager @ (February 2025 - Present)
- Key Account Manager @ (June 2023 - February 2025)
- Strategic Relationship Manager @ (September 2021 - June 2023)
- Senior Team Lead of Customer Service @ (January 2018 - August 2021)
- JV Boys Basketball Coach @ (November 2021 - Present)
- Senior Team Lead of Customer Service @ (August 2020 - August 2021)
- Junior High Boys Basketball Coach @ (October 2019 - February 2020)
- Measurement Analyst @ (June 2009 - January 2018)
- Junior High Boys Basketball Coach @ (November 2013 - February 2017)
- Pharmacy Technician @ (September 2008 - June 2009)
- Field Employee @ (June 2008 - September 2008)
- Customer Service Specialist @ (May 2006 - June 2008)
John Gleich Education
- Trinity International University
Master's Degree (Christian Studies)
2008-2013 - University of Wisconsin-Stevens Point
Bachelor's Degree (Mathematics)
2001-2006 - Michigan Technological University
Engineering
2000-2001 - Wheaton North High School 2000
John Gleich Skills
- Product Knowledge
- Product Road Mapping
- Large Groups
- Customer Engagement
- Problem Solving
- Project Planning
- Conflict Resolution
- Organizational Change Management
- Change Management
- Agile Methodologies
- Service-Level Agreements (SLA)
- Billing Systems
- Customer Insight
- Business Process Improvement
- Business Planning
- Relationship Building
- Presentation Skills
- Analytical Skills
- Communication
- Negotiation
- Business Strategy
- Business-to-Business (B2B)
- Customer Relationship Management (CRM)
- Revenue & Profit Growth
- Customer Success
- Customer Value
- Business Growth
- Customer Retention
- Customer Journeys
- Leadership
- Process Improvement
- Microsoft Office
- Leadership Development
- Microsoft Excel
- Coaching
- Team Leadership
- Employee Benefits
- Public Speaking
- Customer Service
- Strategic Planning
- PowerPoint
- Research
- Microsoft Word
- Team Building
- Training
- Software Documentation
- Analytics
- Customer Satisfaction
- Outlook
- Call Centers
- Data Analysis
- Time Management
- Key Account Management
John Gleich Summary
- John Gleich, based in North Chicago, IL, US, is currently a Customer Success Manager at Club Automation. John Gleich brings experience from previous roles at Club Automation and Westlake Christian Academy. John Gleich holds a 2008 - 2013 Master's Degree in Christian Studies @ Trinity International University. With a robust skill set that includes Product Knowledge, Product Road Mapping, Large Groups, Customer Engagement, Problem Solving and more. John Gleich has 2 emails and 2 mobile phone numbers on RocketReach.
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