John Gaspar Email
Director, Global Customer Success Programs @ Frontify
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John Gaspar Location
- London, GB
John Gaspar Work
- 2025 -now Director, Global Customer Success Programs @
- 2023 -2025 Director, Customer Success Growth (EMEA) and Strategic Lead Onboarding @
- 2022 -2023 Director, Customer Onboarding @
- 2018 -2022 Head of Client Onboarding @
- 2015 -2017 Director of Activations - Customer Success @
- 2014 -2015 Implementation Consultant - Customer Success @
- 2011 -2014 eCommerce Customer Success Manager @
- 2011 -2011 Product Manager – Customer Support @
- 2010 -2010 Research Analyst @ IREFREA.EU
John Gaspar Education
- Estoril Higher Institute for Tourism and Hotel Studies
Postgraduate - Specialization Course (Strategic Management for Tourism)
2009-2013 - Universidade de Coimbra
Degree (BSc) (Tourism, Leisure and Heritage)
2006-2009
John Gaspar Skills
- Team Management
- Project Management
- Management
- KPI Dashboards
- Customer Retention
- Leadership
- Strategic Planning
- Customer Product Training
- Customer Experience Management
- Operations Management
- E-commerce
- Revenue Analysis
- SEO
- Digital Marketing
- Online Marketing
- Mobile Marketing
- Mobile Applications
- Google Analytics
- Online Marketing Analysis
- Web Content Management
- Amazon
- Ebay
- Tesco
- Social Media Marketing
- Mobile Content
- Google Adwords
- Google Webmaster Tools
- Facebook Marketing
- Social Marketing
- Landing Page Optimization
- Salesforce.com
- Online Advertising
- Online Marketplace
- Google Maps
- Email Marketing
- Marketing Strategy
- Tourism
- Hotels
- Online Travel
- Yield Management
- Portuguese
- Hotel Management
- Hospitality Industry
- Hotel Booking
- Microsoft Office
- Property Management Systems
- Blogging
- WordPress
- CMS
- Web Content
- Customer Relationship Management Crm
- E Commerce
- Social Media
- Account Management
- Business Development
- Team Leadership
- Strategy
- Marketing
- Microsoft Excel
- Time Management
- Customer Service
- Referral Marketing
- A/B testing
- Teamwork
- KYC
- Service Delivery
- Social Media Optimization Smo
- Customer Relationship Management
- Social Media Optimization
John Gaspar Summary
- John Gaspar, based in London, GB, is currently a Director, Global Customer Success Programs at Frontify. John Gaspar brings experience from previous roles at Frontify, Mention Me and eviivo. John Gaspar holds a 2009 - 2013 Postgraduate - Specialization Course in Strategic Management for Tourism @ Estoril Higher Institute for Tourism and Hotel Studies. With a robust skill set that includes Team Management, Project Management, Management, KPI Dashboards, Customer Retention and more. John Gaspar has 2 emails on RocketReach.
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