John Fronius Email & Phone Number
SVP Client Services @ Smarsh
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John Fronius Location
- Portland, OR, US
John Fronius Work
- 2016 -now SVP Client Services @
- 2012 -2016 VP, Customer Experience -- Communities, Learning and Knowledge @
- 2014 -2015 Acting SVP Support and Services, North America @
- 2012 -2012 Director, Global Knowledge Management @
- 2010 -2012 Director, Globalization @
- 2008 -2010 Director of Services and Support @
- 2008 -2008 Owner @ Vertical Reach Solutions, LLC
- 2002 -2008 Director, Support Knowledge Systems @
- 2001 -2002 Director, Knowledge Products Division @
- 1997 -2001 Director, Worldwide Education Services @
- 1995 -1997 Business Development Manager @
- 1990 -1995 Customer Support Manager @
- 1989 -1990 Technical Support Manager @ Context Corporation
- 1987 -1989 Technical Support Specialist @ Context Corporation
- 1986 -1987 Customer Support Consultant @
- 1983 -1986 Broadcast Engineer @ WOKR-TV
John Fronius Education
- Rochester Institute of Technology
BSET (Electrical Technology)
- George Fox University
MBA (General Management, Leadership)
- Stanford University
(AEA/Stanford Executive Institute)
- State University of New York - Alfred
AAS (Electrical/Industrial Technology)
John Fronius Skills
- Knowledge Management
- Technical Documentation
- Change Management
- Acquisition Integration
- Quality Systems
- Quality System
- Business Strategy
- Program Management
- Cross-functional Team Leadership
- Mergers
- SaaS
- Management
- Enterprise Software
- Product Marketing
- Training
- Leadership
- Customer Satisfaction
- Vendor Management
- Mergers & Acquisitions
- Customer Experience
- Strategy
- Strategic Partnerships
- Business Development
- Integration
- Quality Assurance
- Software Documentation
- Professional Services
- Product Development
- Start-ups
- Strategic Planning
- Project Planning
- Product Management
- Cloud Computing
- Go-to-market Strategy
- Consulting
- Knowledge Services
- CRM
- Process Improvement
- Project Management
- Customer Engagement
- Customer Experience Management
- Customer Success
- Salesforce.com
- Business Intelligence
- Business Analysis
- Software as a Service (SaaS)
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Start Ups
- Software as a Service Saas
- Cross Functional Team Leadership
- Go to Market Strategy
- Mergers and Acquisitions
- Services
- Software as a Service
- Customer Relationship Management
John Fronius Summary
- John Fronius, based in Portland, OR, US, is currently a SVP Client Services at Smarsh. John Fronius brings experience from previous roles at Sage and Yahoo!. John Fronius holds a BSET in Electrical Technology @ Rochester Institute of Technology. With a robust skill set that includes Knowledge Management, Technical Documentation, Change Management, Acquisition Integration, Quality Systems and more. John Fronius has 3 emails and 2 mobile phone numbers on RocketReach.
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