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John Fredette Location
Albany, NY, US
John Fredette Work
Manager - Service Delivery Managers @ (August 2021 - Present)
Service Delivery Manager - Enterprise Business Services Cluster (EBS) @ (May 2016 - August 2022)
Cluster Customer Relationship Manager - Revenue and Transportation Cluster (RT) @ (January 2016 - May 2016)
Service Demand Manager (SDM) - Transportation and Economic Development Cluster (TED) @ (November 2014 - January 2016)
IT Service Management - Enterprise Operations Manager (OFT) @ (October 2003 - November 2014)
Service Delivery Manager - Transition to Production SPARC @ NYS Office of Information Technologies (February 2018 - August 2022)
Service Delivery Manager - Disability and Aging Cluster at NYS Office of Information Technologies @ NYS Office of Information Technologies (February 2017 - August 2022)
John Fredette Education
Waterford Junior - Senior High School
John Fredette Skills
Program Management
Team Leadership
Vendor Management
Management
Business Analysis
Process Improvement
Project Planning
Project Management
ITIL
Change Management
Customer Service
Strategic Planning
Team Management
Operations Management
Large Systems Integration
Enterprise Architecture
Blackberry Enterprise Server
IT Service Management
IT Operations
IT Strategy
Solution Development
Solution Architecture
Solution Implementation
Cross-functional Problem Solving
Cross Functional Problem Solving
John Fredette Summary
John Fredette, based in Albany, NY, US, is currently a Manager - Service Delivery Managers at NYS Office of Information Technology Services. John Fredette brings experience from previous roles at NYS Office of Information Technology Services. John Fredette holds a Waterford Junior - Senior High School. With a robust skill set that includes Program Management, Team Leadership, Vendor Management, Management, Business Analysis and more. John Fredette has 5 emails and 2 mobile phone numbers on RocketReach.
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