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John Finley Location
San Francisco, CA, US
John Finley Work
Chief Data and Analytics Officer for Marketing, Communications and Social Impact @ (December 2025 - Present)
Managing Director, Head of Marketing Technology and Innovation @ (April 2025 - December 2025)
Head, Voice of Customer and Loyalty @ (September 2023 - July 2025)
Board Member @ (July 2019 - December 2025)
Head of Customer Experience @ Bank of the West BNP Paribas (April 2020 - November 2023)
Head of Innovation and Customer Journeys @ (January 2017 - April 2020)
Head of Direct Bank and Innovation International Retail Banking @ (January 2014 - January 2017)
Senior Vice President, Digital Channel Manager @ (January 2010 - January 2014)
Customer Experience Manager @ (January 2008 - January 2010)
Vice President, Strategic Planning and Program Management @ (December 2006 - January 2008)
Product Director @ (January 2004 - January 2006)
Senior Product Manager @ (January 2001 - January 2004)
Engagement Manager @ (January 1999 - January 2001)
Creative Lead and Information Architect @ (January 1998 - January 1999)
Producer – Multimedia and Editorial @ Environmental News Network (January 1995 - January 1998)
John Finley Education
Melbourne Business School
Leadership Training (Leadership Training)
2006-2006
Whitman College
BA (Environment Science / Sociology)
1991-1995
John Finley Skills
Internet Banking
Product Management
E-commerce
Business Strategy
Product Development
Start-ups
Cross-functional Team Leadership
Management
Strategy
CRM
Business Development
Financial Services
SaaS
Marketing Strategy
Program Management
Leadership
SEO
Segmentation
Strategic Planning
Project Management
Marketing
Information Architecture
Banking
Analytics
Team Leadership
User Interface Design
Fintech & partnerships
Corporate Innovation
Incubation & Accleration
Digital and Direct Banking
Retail Banking
Mobile Payments
Culture Change
User Experience (UX)
Digital Transformation
Agile Delivery
Design Thinking
End-to-End Service Design
Customer Journey Mapping
International
Expatriate
Multi-Cultural Team Leadership
Inspiring Leadership
Global Cross-Functional Team Leadership
Cross-cultural Communication Skills
Customer Relationship Management (CRM)
Search Engine Optimization (SEO)
Software as a Service (SaaS)
Public Speaking
Microsoft Office
E Commerce
Sales
Development
Cross Functional Team Leadership
Microsoft Excel
Mobile Banking
Start Ups
Cross Cultural Communication Skills
Fintech and Partnerships
Global Cross Functional Team Leadership
End to End Service Design
Multi Cultural Team Leadership
Incubation and Accleration
User Experience Ux
User Experience
John Finley Summary
John Finley, based in San Francisco, CA, US, is currently a Chief Data and Analytics Officer for Marketing, Communications and Social Impact at BMO. John Finley brings experience from previous roles at BMO, Network for Teaching Entrepreneurship (NFTE) and Bank of the West BNP Paribas. John Finley holds a 2006 - 2006 Leadership Training in Leadership Training @ Melbourne Business School. With a robust skill set that includes Internet Banking, Product Management, E-commerce, Business Strategy, Product Development and more. John Finley has 3 emails and 2 mobile phone numbers on RocketReach.
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