John Ferraz Email & Phone Number

Digital Services and Transformation Manager @ TP

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No credit card required.

John Ferraz Location

Philippines

John Ferraz Work

2025 - now Digital Services and Transformation Manager @ TP
2020 - 2025 Project Manager, Customer Care @ Lazada
2018 - 2020 Associate Quality Assurance Manager @ Accenture

2014 - 2018 Business Excellence Associate Manager @ Accenture
2013 - 2014 Process Improvement Manager @ Leading BPO Company
2001 - 2013 QA Manager @ Leading BPO Company

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John Ferraz Education

Ateneo de Manila University
1997 - 2001

John Ferraz Skills

BPO
Workforce Management
Call Center

Customer Experience
Quality Assurance
Contact Centers
Outsourcing
Process Improvement
Service Delivery
Call Centers

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John Ferraz Summary

John Ferraz, based in Philippines, is currently a Digital Services and Transformation Manager at TP. John Ferraz brings experience from previous roles at Lazada, Accenture and Leading BPO Company. John Ferraz holds a 1997 - 2001 Ateneo de Manila University. With a robust skill set that includes BPO, Workforce Management, Call Center, Customer Experience, Quality Assurance and more. John Ferraz has 3 emails and 2 mobile phone numbers on RocketReach.

John Ferraz Emails

Found 3 emails

John Ferraz Phone Numbers

Found 3 phone numbers

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Digital Services and Transformation Manager at TP

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