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John Ferraro Location
Chicopee, MA, US
John Ferraro Work
2022 -now Client Support Manager - Team Lead @
2020 -2022 Client Support Manager @
2018 -2020 Client Support Engineer @
2013 -2017 System Support Technician @ Westfield Bank
2007 -2013 Assistant Branch Manager, Customer Service Rep @ Westfield Bank
2004 -2007 Member Service Representative @ Freedom Credit Union
John Ferraro Education
Worcester State University
Bachelor of Arts (B.A.) (Communication, General)
2000-2004
Chicopee Comprehensive High School 1996-2000
John Ferraro Skills
Microsoft Office
OS X
Help Desk Support
Retail Banking
OnBase
Branch Banking
Call Centers
Windows XP
Customer Service
ShoreTel
Active Directory
Windows 7
VoIP
Technical Support
Windows
Customer Support
Sales
Remote Troubleshooting
John Ferraro Summary
John Ferraro, based in Chicopee, MA, US, is currently a Client Support Manager - Team Lead at Paragus IT. John Ferraro brings experience from previous roles at Paragus IT and Westfield Bank. John Ferraro holds a 2000 - 2004 Bachelor of Arts (B.A.) in Communication, General @ Worcester State University. With a robust skill set that includes Microsoft Office, OS X, Help Desk Support, Retail Banking, OnBase and more. John Ferraro has 1 emails and 1 mobile phone numbers on RocketReach.
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