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John Ferraro Location
Chicopee, MA, US
John Ferraro Work
Senior Client Support Manager @ (July 2026 - Present)
Client Support Manager - Team Lead @ (May 2022 - July 2026)
Client Support Manager @ (September 2020 - May 2022)
Client Support Engineer @ (January 2018 - September 2020)
System Support Technician @ Westfield Bank (November 2013 - December 2017)
Assistant Branch Manager, Customer Service Rep @ Westfield Bank (October 2007 - October 2013)
Member Service Representative @ Freedom Credit Union (October 2004 - October 2007)
John Ferraro Education
Worcester State University
Bachelor of Arts (B.A.) (Communication, General)
2000-2004
Chicopee Comprehensive High School 1996-2000
John Ferraro Skills
Active Directory
Branch Banking
Call Centers
Customer Service
Customer Support
Help Desk Support
Microsoft Office
OS X
OnBase
Remote Troubleshooting
Retail Banking
Sales
ShoreTel
Technical Support
VoIP
Windows
Windows 7
Windows XP
John Ferraro Summary
John Ferraro, based in Chicopee, MA, US, is currently a Senior Client Support Manager at Paragus IT. John Ferraro brings experience from previous roles at Paragus IT and Westfield Bank. John Ferraro holds a 2000 - 2004 Bachelor of Arts (B.A.) in Communication, General @ Worcester State University. With a robust skill set that includes Active Directory, Branch Banking, Call Centers, Customer Service, Customer Support and more. John Ferraro has 1 emails and 1 mobile phone numbers on RocketReach.
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