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John Fernandes Location
Bengaluru, KA, IN
John Fernandes Work
Vice President Service Delivery @ (April 2024 - Present)
Managing Director @ Archistech Solutions (October 2023 - March 2024)
Vice President @ (October 2020 - October 2023)
Assistant Vice President @ (September 2017 - October 2020)
Assistant General Manager @ Serco (July 2015 - August 2017)
Senior Manager Operations @ (September 2002 - June 2014)
John Fernandes Education
Symbiosis Centre for Distance Learning
Master of Business Administration (M.B.A.) (Operations Management)
2010-2014
Vinayaka mission's university
Bachelor's Degree (Commerce)
2005-2009
John Fernandes Skills
Account Management
Analytical Skills
BPO
CRM
Client Relations
Contact Centers
Customer Service
Leadership
Management
Operations Management
Outsourcing
P&L Management
People Management
Presentation Skills
Process Excellence
Process Improvement
Project Management
Service Delivery
Team Management
Transition Management
Vendor Management
Workforce Management
John Fernandes Summary
John Fernandes, based in Bengaluru, KA, IN, is currently a Vice President Service Delivery at TeamLease Services Limited. John Fernandes brings experience from previous roles at Archistech Solutions , HDFC Bank and Serco. John Fernandes holds a 2010 - 2014 Master of Business Administration (M.B.A.) in Operations Management @ Symbiosis Centre for Distance Learning. With a robust skill set that includes Account Management, Analytical Skills, BPO, CRM, Client Relations and more. John Fernandes has 3 emails and 2 mobile phone numbers on RocketReach.
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