John Felder Location
- Texas, United States
John Felder Work
- 2025 -now Assistant Operations Manager @
- 2024 -2025 Customer Service Supervisor @
- 2023 -2024 Operations Supervisor @
- 2016 -2023 Contact Center Operations Manager @
- 2014 -2016 Customer Retention Supervisor @
- 2014 -2016 Manager of Marketing @ Sirius XM
- 2012 -2014 Loss Mitigation Supervisor @ Capital One
- 2005 -2012 Account Resolutions Supervisor @
John Felder Education
- Dallas College
John Felder Skills
- Call Center
- Data Entry
- Customer Satisfaction
- Sales
- Customer Retention
- Business
- Sales Presentations
- Customer Service
- Customer Support
- Customer Engagement
- Customer Oriented
- Long-term Customer Relationships
- Highly detail oriented
- Enthusiasm to learn
- Highly responsible
- Engaging Speaker
- Leadership
- Long Term Customer Relationships
- Team Leadership
- Loss Prevention
- Credit
- Training
John Felder Summary
- John Felder, based in Texas, United States, is currently a Assistant Operations Manager at Genpact. John Felder brings experience from previous roles at Glory Global Solutions, Enchanted Faries, [24]7.ai and SiriusXM. John Felder holds a Dallas College. With a robust skill set that includes Call Center, Data Entry, Customer Satisfaction, Sales, Customer Retention and more. John Felder has 2 emails and 3 mobile phone numbers on RocketReach.
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