Customer Service Supervisor @ (January 2024 - January 2025)
Operations and Training Supervisor @ (January 2022 - January 2024)
Contact Center Operations Manager @ (January 2016 - January 2022)
Retention Sales Supervisor @ (July 2014 - July 2016)
John Felder Education
Dallas College
Associate of Arts and Sciences
John Felder Skills
Call Center
Data Entry
Customer Satisfaction
Sales
Customer Retention
Business
Sales Presentations
Customer Service
Customer Support
Customer Engagement
Customer Oriented
Long-term Customer Relationships
Highly detail oriented
Enthusiasm to learn
Highly responsible
Engaging Speaker
Leadership
Long Term Customer Relationships
Team Leadership
Loss Prevention
Credit
Training
John Felder Summary
John Felder, based in Texas, United States, is currently a Assistant Operations Manager at Genpact. John Felder brings experience from previous roles at Glory Global Solutions, Enchanted Faries, [24]7.ai and SiriusXM. John Felder holds a Associate of Arts and Sciences @ Dallas College. With a robust skill set that includes Call Center, Data Entry, Customer Satisfaction, Sales, Customer Retention and more. John Felder has 2 emails and 3 mobile phone numbers on RocketReach.
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