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John Falcone Location
Danbury, CT, US
John Falcone Work
Software Support Technician @ (August 2026 - Present)
Software Implementation Specialist @ (October 2021 - July 2026)
Software Support Specialist @ (July 2020 - October 2021)
Technical Support Services Graduate Assistant @ (July 2018 - December 2019)
Level 1 IT Support Technician @ (July 2017 - July 2018)
Scribe Learning Assistant @ (February 2016 - May 2017)
Certified Learning Assistant @ (January 2015 - May 2017)
Customer Service Representative @ (May 2016 - August 2016)
John Falcone Education
Sacred Heart University
Master of Science - MS (Cybersecurity)
2018-2020
Sacred Heart University
Bachelor of Science - BS (Computer Science)
2014-2018
John Falcone Skills
Amazon Web Services (AWS)
C (Programming Language)
C#
C++
Call Center
Customer Relationship Management (CRM)
Customer Service
Cybersecurity
Enterprise Resource Planning (ERP)
Forensic Toolkit (FTK)
Help Desk Support
Information Technology
Internet Information Services (IIS)
Java
JavaScript
Jira Service Desk
Leadership
Management
Microsoft Dynamics GP
Microsoft Office
MySQL
NetBeans
Problem Solving
Project Management
Python (Programming Language)
QuickBooks
Remote Teamwork
Sage Products
Salesforce Lightning
Scribe
Software as a Service (SaaS)
Solution Implementation
Teamwork
Technical Support
Troubleshooting
Tutoring
Visual Studio
Windows Server
Wireshark
John Falcone Summary
John Falcone, based in Danbury, CT, US, is currently a Software Support Technician at Quality Data Service Inc. John Falcone brings experience from previous roles at V-Technologies and Sacred Heart University. John Falcone holds a 2018 - 2020 Master of Science - MS in Cybersecurity @ Sacred Heart University. With a robust skill set that includes Amazon Web Services (AWS), C (Programming Language), C#, C++, Call Center and more. John Falcone has 1 emails on RocketReach.
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