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John Ellis Location
Marietta, GA, US
John Ellis Work
2026 -now Senior Director Customer Operations @
2022 -2025 Senior Vice President Customer Success and Client Services @
2020 -2022 Global Head of Service Engagement @
2020 -2022 PMO and Customer Operations @
2018 -2020 Vice President Customer Experience @
2017 -2018 Vice President Customer Success @
2016 -2017 Director Service Delivery (Professional Services) @
2011 -2015 Senior Director Professional Services and Customer Success @
2006 -2011 Senior Director Professional Services and Customer Success @ GMT Corporation
2001 -2006 Director Professional Services and Customer Success @ GMT Corporation
1997 -2001 Team Lead @
John Ellis Education
Ithaca College
John Ellis Skills
Professional Services
Enterprise Software
Process Improvement
Workforce Management
Call Centers
SaaS
CRM
Business Analysis
Salesforce.com
Business Process Improvement
Solution Selling
Business Process
Product Management
Project Management
Integration
Analytics
Software Project Management
Call Center
Requirements Analysis
Program Management
Strategy
Software Implementation
Cloud Computing
Vendor Management
Customer Experience
Business Intelligence
Outsourcing
Service Delivery
Contact Centers
Acquisition Integration
Retail Banking
Business Development
Change Management
Benefits Realisation
Revenue Forecasting
Engagement Management
Back Office
Big Data Analytics
Performance Improvement
Leadership
Management
Team Building
Cross Functional Team Building
Business Integration
Consulting
Team Leadership
Strategic Planning
Account Management
Training
Customer Relationship Management (CRM)
John Ellis Summary
John Ellis, based in Marietta, GA, US, is currently a Senior Director Customer Operations at Ever.Ag. John Ellis brings experience from previous roles at Azalea Health, Intradiem and Revegy, Inc.. John Ellis holds a Ithaca College. With a robust skill set that includes Professional Services, Enterprise Software, Process Improvement, Workforce Management, Call Centers and more. John Ellis has 1 emails and 2 mobile phone numbers on RocketReach.
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