John Efa Location
Unknown
John Efa Work
- 2025 - now Member Board of Directors @ Citizens Information Centre (Ballymun)
- 2021 - 2025 Head of Contact Centre, CX, Digital and Banking Ops | Transformation Leader | Speaker | Strategist @ PTSB
- 2018 - 2021 Head Of Direct Banking @ PTSB
John Efa Education
- IOB
Higher Level Professional Diploma Level 9, Leading Cultural Change & Ethical Behaviour (Leading Cultural Change & Ethical Behaviour)
2024 - 2025 - The CX Academy
Professional Diploma (Customer Experience)
2022 - 2022 - IOB
Higher Level Professional Diploma Level 9 (Digital Transformation in Financial Services)
2019 - 2020
- University College Dublin
Qualified Financial Advisor (Banking and Financial Support Services)
2002 - 2019 - IOB
Executive Programme (Leading with Agility)
2017 - 2018 - University College Dublin
Msc in Banking (Banking and Financial Support Services)
2015 - 2017 - University College Dublin
Professional Certificate Asset Management (Asset Management)
2015 - 2016 - University College Dublin
Bachelor's Degree (Banking and Financial Support Services)
2011 - 2015 - University College Dublin
Joint Financial Services Diploma (Banking and Financial Support Services)
2002 - 2004 - St Paul's College
Leaving Cert (Secondary Education and Teaching)
1992 - 1998
John Efa Skills
- Service Operations
- Analytical Skills
- Business
- Contact Centers
- Executive Management
- Banking
- Financial Services
- Management
- Retail Banking
- Relationship Management
John Efa Summary
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Top Citizens Information Centre (Ballymun) Employees
