John Efa Email & Phone Number

Director of Customer Experience and Operations @ SSE Airtricity

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John Efa Location

Unknown

John Efa Work

2026 - now Director of Customer Experience and Operations @ SSE Airtricity
2025 - now Member Board of Directors @ Citizens Information Centre (Ballymun)
2021 - 2025 Head of Digital and Direct Banking Channel Ops | CX and Transformation Leader | Speaker | Strategist @ PTSB

2018 - 2021 Head Of Direct Banking @ PTSB
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2015 - 2019 Regional Sales Director @ PTSB
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2008 - 2015 Flagship Branch Manager @ PTSB
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2006 - 2008 Commercial Manager @ PTSB
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2005 - 2006 Assistant Commercial Manager @ PTSB
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2000 - 2005 Senior Customer Advisor @ PTSB
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John Efa Education

IOB
Higher Level Professional Diploma Level 9, Leading Cultural Change & Ethical Behaviour (Leading Cultural Change & Ethical Behaviour)
2025 - 2026
The CX Academy
Professional Diploma (Customer Experience)
2022 - 2022
IOB
Higher Level Professional Diploma Level 9 (Digital Transformation in Financial Services)
2019 - 2020

IOB
Executive Programme (Leading with Agility)
2019 - 2020
The Institute of Banking
2017 - 2018
University College Dublin
Professional Certificate Asset Management (Asset Management)
2015 - 2016
University College Dublin
Msc in Banking (Banking and Financial Support Services)
2002 - 2004
St Paul's College
Leaving Cert (Secondary Education and Teaching)
1992 - 1998

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John Efa Skills

Service Operations
Analytical Skills
Business

Contact Centers
Executive Management
Banking
Financial Services
Management
Retail Banking
Relationship Management

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John Efa Summary

John Efa, based in Unknown, is currently a Director of Customer Experience and Operations at SSE Airtricity. John Efa brings experience from previous roles at citizens information Services and PTSB. John Efa holds a 2025 - 2026 Higher Level Professional Diploma Level 9, Leading Cultural Change & Ethical Behaviour in Leading Cultural Change & Ethical Behaviour @ IOB. With a robust skill set that includes Service Operations, Analytical Skills, Business, Contact Centers, Executive Management and more. John Efa has 1 emails and 2 mobile phone numbers on RocketReach.

John Efa Emails

Found 1 emails

@aol.com

John Efa Phone Numbers

Found 6 phone numbers

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