2009 -2017 Operations Team Manager @ One Advice Group
2006 -2009 Office Manager @ DebtSort Limited
2004 -2009 Call Center Supervisor @ Jodrell Financial Services Ltd
John Edwards Education
Macclesfield College
(English Language and Literature, General)
2003-2004
Knutsford High School
High School
1996-2003
John Edwards Skills
Leadership
Customer Experience
Banking
Stakeholder Management
Account Management
See 12+
Customer Retention
Data Analysis
Forecasting
Call Center Administration
Business Development
Relationship Management
Team Management
Finance
Team Leadership
Strategic Planning
Strategy
Financial Services
Regulatory Requirements
Microsoft Office
MS Excel Pivot Tables
Contact Centers
Risk Management
Microsoft Excel
Training
Change Management
Customer Service
Regulatory Compliance
Offshore Outsourcing
Outsourcing Management
Operational Risk Management
Business Strategy
Management
Coaching
Outsourcing
See Less
Call Centers
CRM
Analysis
Performance Management
John Edwards Summary
John Edwards, based in England, United Kingdom, is currently a Head of Data and Insight at The MAPD Group. John Edwards brings experience from previous roles at Riverside, Think Money Group and One Advice Group. John Edwards holds a 2003 - 2004 Macclesfield College. With a robust skill set that includes Leadership, Customer Experience, Banking, Stakeholder Management, Account Management and more. John Edwards has 1 emails on RocketReach.
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