John Dumo Email & Phone Number
Vice President of Customer Success + Customer Experience @ Softchoice
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John Dumo Location
- Toronto, ON, CA
John Dumo Work
- 2021 - now Vice President of Customer Success + Customer Experience @
- 2018 - 2022 Instructor, Business Innovation @
- 2018 - 2021 Vice President of Customer Experience @
- 2017 - 2018 Director of Customer Experience @
- 2011 - 2017 Director, Business Transformation Group @
- 2011 - 2011 Sr. Manager, Fulfillment + Technology Deployment Services @
- 2009 - 2011 Board of Directors @
- 2008 - 2011 Purchasing Manager @
- 2007 - 2008 Six Sigma Black Belt + Purchasing Supervisor @
- 2006 - 2007 Six Sigma Black Belt @
- 2005 - 2006 PM and Business Systems Analyst @
- 2003 - 2005 eCommerce Supervisor B2B @
- 1998 - 2002 Application + Web Developer @
John Dumo Education
- York University - Schulich School of Business
Masters Certificate in Six Sigma - Black Belt
2006 - 2006 - University of New Brunswick
Civil Engineering (Environmental)
1993 - 1997
John Dumo Skills
- Business Process Re-engineering
- Business Process Mapping, Analysis & Improvements
- DMAIC
- XML
- PL/SQL
- B2B
- Change Management
- FMEA
- Process Mapping
- Team Management
- Requirements Analysis
- Kaizen
- Continuous Improvement
- Value Stream Mapping
- Analysis
- Black Belt
- Supply Chain Management
- Root Cause Analysis
- Process Improvement
- Risk Analysis
- DFSS
- Acquisition Integration
- Business Process Mapping
- Six Sigma
- Performance Improvement
- Strategy
- Business Analysis
- Purchasing
- Management
- Supply Chain
- Project Management
- Integration
- Business Development
- Procurement
- E-commerce
- Cross-functional Team Leadership
- Vendor Management
- Business Process Improvement
- Coaching
- Customer Satisfaction
- Operational Excellence
- Program Management
- Business Process
- Leadership
- Training
- Forecasting
- Business Transformation
- Team Leadership
John Dumo Summary
- John Dumo, based in Toronto, ON, CA, is currently a Vice President of Customer Success + Customer Experience at Softchoice. John Dumo brings experience from previous roles at University of Toronto School of Continuing Studies and Softchoice. John Dumo holds a 2006 - 2006 Masters Certificate in Six Sigma - Black Belt @ York University - Schulich School of Business. With a robust skill set that includes Business Process Re-engineering, Business Process Mapping, Analysis & Improvements, DMAIC, XML, PL/SQL and more. John Dumo has 2 emails and 3 mobile phone numbers on RocketReach.
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