John Donegan Email & Phone Number
Client Relationship Manager @ Covalen
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John Donegan Location
- Ireland
John Donegan Work
- 2023 -now Client Relationship Manager @
- 2022 -2023 Group Delivery Manager @
- 2021 -2022 Operations and Account Manager @
- 2020 -2021 Senior Team Lead @
- 2019 -2020 Advertising Support Team Lead @
- 2018 -2019 Trust and Safety Team Leader @
- 2016 -2018 Process and Improvement Specialist @
- 2016 -2016 Collections Process Expert @
- 2015 -2016 Senior Collections Team Leader @
- 2014 -2015 Collections Team leader @
- 2013 -2014 Collections Agent @ permanent tsb
- 2013 -2013 Team Leader @
- 2012 -2013 Senior Representative @
- 2011 -2012 Customer Care Representative @
John Donegan Education
- Technological University Dublin
(Leadership Development)
2017-2017 - BallsBridge College
FETAC level 5 (Criminology)
2010-2011
John Donegan Skills
- Leadership
- Six Sigma
- Quality Management
- Customer Experience
- Telephone Interviewing
- Escalations Management
- Escalation
- Customer Satisfaction
- Telecommunications
- Team Management
- Team Leadership
- Customer Service Training
- Reports
- Interviewing Skills
- Workforce Management
- Net Promoter Score
- Feedback Management
- Training
- Time Management
- First Aid
- Customer Service
- Staff Supervision
- Supervisory Experience
- Management
- Coaching
- Problem Solving
- Call Centers
- Recruiting
- CRM
John Donegan Summary
- John Donegan, based in Ireland, is currently a Client Relationship Manager at Covalen. John Donegan brings experience from previous roles at Covalen and Cognizant. John Donegan holds a 2017 - 2017 Technological University Dublin. With a robust skill set that includes Leadership, Six Sigma, Quality Management, Customer Experience, Telephone Interviewing and more. John Donegan has 1 emails and 1 mobile phone numbers on RocketReach.
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