John Donegan Email & Phone Number
Client Relationship Manager @ Covalen
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John Donegan Location
- Ireland
John Donegan Work
- Client Relationship Manager @ (September 2023 - Present)
- Group Delivery Manager @ (April 2022 - September 2023)
- Operations and Account Manager @ (April 2021 - April 2022)
- Senior Team Lead @ (December 2020 - April 2021)
- Advertising Support Team Lead @ (July 2019 - December 2020)
- Trust and Safety Team Leader @ (October 2018 - July 2019)
- Process and Improvement Specialist @ (December 2016 - August 2018)
- Collections Process Expert @ (January 2016 - November 2016)
- Senior Collections Team Leader @ (August 2015 - January 2016)
- Collections Team leader @ (April 2014 - August 2015)
- Collections Agent @ permanent tsb (October 2013 - April 2014)
- Team Leader @ (March 2013 - October 2013)
- Senior Representative @ (February 2012 - February 2013)
- Customer Care Representative @ (August 2011 - February 2012)
John Donegan Education
- Technological University Dublin
(Leadership Development)
2017-2017 - BallsBridge College
FETAC level 5 (Criminology)
2010-2011
John Donegan Skills
- Leadership
- Six Sigma
- Quality Management
- Customer Experience
- Telephone Interviewing
- Escalations Management
- Escalation
- Customer Satisfaction
- Telecommunications
- Team Management
- Team Leadership
- Customer Service Training
- Reports
- Interviewing Skills
- Workforce Management
- Net Promoter Score
- Feedback Management
- Training
- Time Management
- First Aid
- Customer Service
- Staff Supervision
- Supervisory Experience
- Management
- Coaching
- Problem Solving
- Call Centers
- Recruiting
- CRM
John Donegan Summary
- John Donegan, based in Ireland, is currently a Client Relationship Manager at Covalen. John Donegan brings experience from previous roles at Covalen and Cognizant. John Donegan holds a 2017 - 2017 Technological University Dublin. With a robust skill set that includes Leadership, Six Sigma, Quality Management, Customer Experience, Telephone Interviewing and more. John Donegan has 1 emails and 1 mobile phone numbers on RocketReach.
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