2015 -
2016 ServiceNow Business Analyst @ Alternative Networks plc
2015 -
2015 IT Business Analyst @
2012 -
2014 Service Transition Manager @
2010 -
2012 Service Introduction Manager @
2008 -
2010 Service Transition Analyst @
2007 -
2008 Project Manager @
2006 -
2007 Technical Support Analyst @
John Divers Education
St. Francis Xavier University
Bachelor of Business Administration - BBA (Management Information Systems, General)
1997
-
2001
John Divers Skills
Service Delivery Management
New Development
Implementation Experience
Working Experience
Project Plans
Data Centers
Project Delivery
ITIL
Agile Project Management
PRINCE2
Service Delivery
Change Management
Incident Management
Business Analysis
Outsourcing
IT Strategy
Project Management
Requirements Gathering
Business Process Improvement
Business Process Mapping
Test Planning
User Acceptance Testing
Data Migration
Process Improvement
IT Operations
Agile Methodologies
Configuration Management
Identity & Access Management (IAM)
Asset Management
Software Development Life Cycle (SDLC)
Enterprise Software
Stakeholder Management
Management
Team Leadership
Transition Management
Process Modeling
Use Case Analysis
Requirements Engineering
Governance
Service Management
IT Business Analysis
Service Design
Service Level Management
Cloud Computing
Team Management
IT Service Management
IT Management
Project Portfolio Management
ITIL Certified
SDLC
Business Transformation
Release Management
User Experience
Access Control
Infrastructure
Business Process
Consulting
Business Continuity
Integration
Service-Level Agreements (SLA)
Project Management Office (PMO)
Testing
Technical Support
Requirements Analysis
Disaster Recovery
Functional Requirements
Sacm
Visio
Functional Specifications
Identity And Access Management Iam
New Opportunities
Requirement Specifications
Software Licensing Management
Project Management Office Pmo
Service Level Agreements Sla
Services
Solution Architecture
Software Development Life Cycle Sdlc
Service Level Agreements
Project Management Office
Identity and Access Management
Software Development Life Cycle
John Divers Summary
John Divers, based in Columbus, GA, US, is currently a ITSM Business Analyst at FIS. John Divers brings experience from previous roles at JTI (Japan Tobacco International), HM3 Consulting, DXC Technology and Alternative Networks plc. John Divers holds a 1997 - 2001 Bachelor of Business Administration - BBA in Management Information Systems, General @ St. Francis Xavier University. With a robust skill set that includes Service Delivery Management, New Development, Implementation Experience, Working Experience, Project Plans and more. John Divers has 2 emails on RocketReach.
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