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John Digregorio Location
Raleigh, NC, US
John Digregorio Work
2025 -now Director of Support Operations @
2024 -2025 Vice President Support @
2023 -2025 Vice President Global Support @
2022 -2023 Director, Global Head of Support @
2020 -2022 Director of Global Support and Customer Experience @
2014 -2020 Director of Support and Operations @
2020 -2022 Director Global Operations @ BluJay Solutions (formerly Kewill)
2006 -2014 Manager of Support and Operations @
2003 -2006 Manager of Support Services @
2002 -2003 Principal Service Consultant @ Service Advisors LLC
2000 -2002 Support Manager @
1999 -2000 Global Support Manager @
1999 -2000 Global Account Manager @
1998 -1999 Technical Support Manager @
1985 -1998 Help Desk Manager @
John Digregorio Education
Northeastern University
(Business Management)
2015-2019
Joseph P. Keefer Regional Technical High School 1980-1983
John Digregorio Skills
Enterprise Software
SaaS
Cloud Computing
Salesforce.com
Integration
Product Management
Requirements Analysis
Process Improvement
Software Project Management
Professional Services
Microsoft SQL Server
Account Management
Troubleshooting
Databases
Management
Leadership
Technical Support
Business Analysis
Customer Satisfaction
Business Process Improvement
Salesforce.com Administration
Salesforce.com Consulting
Salesforce Marketing Cloud
Salesforce Sales Cloud
Customer Relationship Management (CRM)
Customer Service
Customer Retention
Customer Service Management
Business Planning
Process Automation
Business Process Management
Project Management
Performance Management
Team Leadership
Team Building
Cross-functional Team Leadership
Systems Analysis
Trend Analysis
Data Analysis
Vendor Negotiation
Contract Negotiation
Team Motivation
Cross Functional Team Building
Team Mentoring
Cross-team Collaboration
John Digregorio Summary
John Digregorio, based in Raleigh, NC, US, is currently a Director of Support Operations at Planview. John Digregorio brings experience from previous roles at Sciforma, a Planview Company and BluJay Solutions. John Digregorio holds a 2015 - 2019 Northeastern University. With a robust skill set that includes Enterprise Software, SaaS, Cloud Computing, Salesforce.com, Integration and more. John Digregorio has 3 emails and 2 mobile phone numbers on RocketReach.
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