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John Davidson Location
London, GB
John Davidson Work
Head of Customer Experience @ (February 2017 - Present)
Head of Customer Experience (Strategy Team) @ (June 2015 - February 2017)
Head of Service Quality @ (October 2013 - June 2015)
Head of Sales and Customer Relationship @ (June 2011 - October 2013)
Strategic Development @ DB Regio UK (seconded from Chiltern Railways) (July 2009 - June 2011)
Business Development and Sales Manager @ Wrexham and Shropshire Railways (seconded from Chiltern Railways) (August 2008 - June 2009)
Business Planning Manager @ (September 2006 - August 2008)
HR Plan Author and Workstream Leader @ MTR Laing (seconded from Chiltern Railways) (May 2006 - September 2006)
Duty Station Manager @ (June 2004 - June 2006)
John Davidson Education
Anglia Ruskin University
BA (Hons) (Student Newspaper Feature Writer)
2000-2003
John Davidson Skills
Customer Service
Transportation
Leadership
Business Development
Sales Management
Negotiation
Operations Management
Business Strategy
Management
Project Management
Analysis
CRM
Change Management
Mergers & Acquisitions
Rail
Training
Strategy
Project Planning
Stakeholder Management
Procurement
Railway
Public Transport
Rolling Stock
Contract Management
Business Planning
B2B
Start-ups
Outsourcing
Commercial Management
Start Ups
Passenger
Mergers and Acquisitions
Recruiting
John Davidson Summary
John Davidson, based in London, GB, is currently a Head of Customer Experience at FS Advisory. John Davidson brings experience from previous roles at NATIONAL EXPRESS TRAINS LTD, Keolis, Chiltern Railways and DB Regio UK (seconded from Chiltern Railways). John Davidson holds a 2000 - 2003 BA (Hons) in Student Newspaper Feature Writer @ Anglia Ruskin University. With a robust skill set that includes Customer Service, Transportation, Leadership, Business Development, Sales Management and more.
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