John Daigle Email & Phone Number
Director - End User Computing @ MassMutual
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John Daigle Location
- Agawam, MA, US
John Daigle Work
- 2023 -now Director - End User Computing @
- 2018 -2024 Technical Operations Director - Enterprise Technology Services @
- 2016 -2018 Manager of Technical Support Operations @
- 2015 -2016 Sr. Manager - Sales Support @
- 2012 -2015 Manager - Fulfillment Support and Order Integrity @
- 2011 -2012 Manager of ECC, Exceptions Analytics and Social Media @
- 2007 -2011 Manager of Store Operations @
- 2005 -2006 Call Center Manager @ One Communications
- 2003 -2005 Customer Service Operations Manager @
- 2000 -2003 Call Center Supervisor @
John Daigle Education
- Berklee College of Music 2001-2002
- Chicopee Comprehensive High School 1994-1998
- Holyoke Community College
(Business Administration, Management, Business Administration and Management)
2013
John Daigle Skills
- Operations Management
- Business Transformation
- People Management
- Automation
- Lean Management
- Identity and Access Management (IAM)
- Software Installation
- Software as a Service (SaaS)
- Customer Service
- Management
- Customer Satisfaction
- Call Centers
- Process Improvement
- Social Media
- Customer Experience
- Call Center
- Analytics
- Strategic Planning
- Vendor Management
- Project Management
- Strategy
- Data Analysis
- Customer Retention
- Inventory Management
- Budgets
- Recruiting
- Program Management
- CRM
- Sales Operations
- Customer Relations
- Event Planning
- Microsoft Office
- Salesforce.com
- Microsoft Word
- PowerPoint
- Microsoft Excel
- Outlook
- Leadership
- Team Leadership
- Team Building
- Cross-functional Team Leadership
- Training
- Coaching
- Negotiation
- Time Management
- Networking
- Social Networking
- Freshdesk
- Microsoft Dynamics CRM
- Service Now
- IT Operations Management
- Change Management
- Python (Programming Language)
John Daigle Summary
- John Daigle, based in Agawam, MA, US, is currently a Director - End User Computing at MassMutual. John Daigle brings experience from previous roles at MassMutual, Rediker Software, Carousel Industries and StubHub. John Daigle holds a 2001 - 2002 Berklee College of Music. With a robust skill set that includes Operations Management, Business Transformation, People Management, Automation, Lean Management and more. John Daigle has 4 emails and 3 mobile phone numbers on RocketReach.
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