Technical Support Service Manager @ (October 2011 - August 2014)
Technical Support Manager @ (March 2009 - October 2011)
Technical Support Section Manager @ (February 2007 - March 2009)
Technical Support Engineer @ (May 2004 - February 2007)
R and D Engineer @ (January 2003 - January 2004)
R and D Engineer @ (January 2000 - January 2003)
John D'Addario Education
Babson College
MBA Graduate Certificate Program
2006-2009
Northeastern University
Bachelor of Science (BS) (Mechanical Engineering)
1998-2003
John D'Addario Skills
Customer Experience
Strategy
Product Development
Program Management
Technical Support
Account Management
Project Management
Business Development
Product Lifecycle Management
Sales
Product Launch
Sales Management
Product Marketing
Manufacturing
Customer Relationship Management (CRM)
Product Management
Business Process
Software Development
Integration
Cloud Computing
Enterprise Software
Salesforce.com
Software as a Service (SaaS)
Team Leadership
Team Building
Cross-functional Team Leadership
Management
Leadership
New Business Development
Customer Relationship Management Crm
Software as a Service Saas
Support
Cross Functional Team Leadership
Services
Customer Relationship Management
Software as a Service
John D'Addario Summary
John D'Addario, based in Boston, MA, US, is currently a Vice President, Customer Success and Support at Paessler GmbH. John D'Addario brings experience from previous roles at Vectorworks, Jama Software and TrueMotion (acquired by Cambridge Mobile Telematics). John D'Addario holds a 2006 - 2009 MBA Graduate Certificate Program @ Babson College. With a robust skill set that includes Customer Experience, Strategy, Product Development, Program Management, Technical Support and more. John D'Addario has 2 emails and 1 mobile phone numbers on RocketReach.
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