Founding Customer Support Operations and Provider Success Team Manager @ (August 2019 - October 2022)
Senior Customer Success and Operations Specialist @ KeyMe Locksmiths (November 2017 - August 2019)
Category Manager - Sports Nutrition and Diet @ (October 2016 - October 2017)
John Cuneo Education
Rowan University
Public Relations/Image Management
John Cuneo Skills
Account Management
Analytical Skills
B2B2C
Business Process Outsourcing (BPO)
Business Strategy
Chat
Coaching
Communication
Consumer Products
Creative Problem Solving
Cross-Functional Team Building
Cross-cultural Communication Skills
Cross-functional Team Leadership
Cross-team Collaboration
Customer Experience
Customer Facing Roles
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
Data Analysis
Data Analytics
Event Planning
Facebook
Healthcare
Inventory Control
Inventory Management
Key Performance Indicators
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft Word
New Business Development
Notion
Operations Management
People Management
PowerPoint
Process Improvement
Project Management
Projection Mapping
Public Speaking
Relationship Building
Research
Retail Category Management
Retail Sales
Search Engine Optimization (SEO)
Service Levels
Slack
Social Media
Social Media Marketing
Social Networking
Staffing Models
Start-ups
Support Management
Team Building
Teamwork
Ticketing Systems
Time Management
Training
Voice of the Customer
Zendesk
John Cuneo Summary
John Cuneo, based in Hoboken, NJ, US, is currently a Freelance Consultant at Freelance. John Cuneo brings experience from previous roles at Sesame, KeyMe Locksmiths and Walmart. John Cuneo holds a Public Relations/Image Management @ Rowan University. With a robust skill set that includes Account Management, Analytical Skills, B2B2C, Business Process Outsourcing (BPO), Business Strategy and more. John Cuneo has 2 mobile phone numbers on RocketReach.
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