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John Crumpacker Location
Silver Spring, MD, US
John Crumpacker Work
Director of Customer Service @ (January 2021 - Present)
Operations Manager @ (December 2018 - January 2021)
Senior Program Manager @ (April 2017 - December 2018)
Senior Project Manager @ WRB Communications, Inc. (April 2004 - December 2018)
Assistant Manager Member Service @ (November 2001 - September 2003)
Customer Service Manager @ (June 2001 - September 2001)
Order Entery Supervisor @ Teligent Wireless Ltd (April 1999 - September 2001)
Customer Service Rep @ Pagemart (January 1991 - January 1993)
John Crumpacker Education
UCLA
BA (History)
1987-1990
Baylor University 1985-1987
John Crumpacker Skills
Client Relations Skills
Team Building
Team Leadership
Management
World Class Customer Service
Call Center
Salesforce.com
Project Management
Leadership
Event Management
Microsoft Excel
Call Centers
Budgets
Program Management
Customer Satisfaction
Training
Customer Service
Process Improvement
Vendor Management
Software Documentation
Strategic Planning
Operations Management
Quality Assurance
Sales
Change Management
Coaching
Interviews
Access
Client Relations
John Crumpacker Summary
John Crumpacker, based in Silver Spring, MD, US, is currently a Director of Customer Service at Zoltan Stone Works. John Crumpacker brings experience from previous roles at BrightKey, Inc., EnvoyHealth, WRB Communications, Inc. and American Geophysical Union. John Crumpacker holds a 1987 - 1990 BA in History @ UCLA. With a robust skill set that includes Client Relations Skills, Team Building, Team Leadership, Management, World Class Customer Service and more. John Crumpacker has 1 mobile phone numbers on RocketReach.
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